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Support Engineer


Dublin, Ireland


Amazon is building some of the largest distributed systems in the world, and we need smart people to support and engineer the next generation of network, compute and storage platforms. Amazon’s Data Center Operations provides server and network support worldwide with focus on continuous improvement. We have high standards for our infrastructure as well as our employees, and our systems are highly reliable, highly available, and turn scale into an advantage for our business and an asset to our customers. Our employees are super smart, driven to serve customers, and fun to work with.
As a Data Center Network Engineer focused on WiFi you will:
· Have end to end ownership of major wireless network engineering projects within the data center space
· Build and rollout of wireless networks across multiple global regions
· Create processes that can be leveraged to help drive efficiencies and quality
· Work closely with our internal customers to help alleviate their problems and ensure our wireless network continues to meet their demands
· Work on new designs/solutions, bringing them from concept to in life operations
· Create and update our wireless network and security standards and ensure that the network adheres these standards
· Review and implement changes on the network utilizing thorough test plans
· Work closely with our automation teams to assist in defining the tools we require
· Drive operational excellence projects to drive improvements in our network quality and reliability
· Work with a wide range of complex technologies including optical engineering
· Work on a variety of hardware platforms across multiple vendors

Our ideal candidate is highly autonomous, possesses strong written and verbal communication skills, strong project management and time management skills and has a successful track record of delivering large-scale wireless network engineering projects. The desire and ability to work in a fast paced, collaborative environment is essential.

This is an amazing opportunity in terms of responsibility, interesting challenges and high visibility. We truly are looking for the highest quality candidates, so you should expect a rigorous technical interview process.


· 2+ years overall wireless network support experience
· Excellent IP networking fundamentals and extensive experience in the application of IP protocols.
· Basic knowledge of different 802.11 protocols and technologies
· Solid understanding of LDAP, DHCP, SSH
· Familiarity with the concept of Firewalls and multi-layer devices
· 2+ years experience with a UNIX/Linux operating system
· 2+ years experience with a Windows operating system
· 1+ years scripting experience (e.g. Perl, Shell)
· Excellent troubleshooting skills
· Highly organized and able to coordinate with other team members
* Data Center’s are 24x7 environments. All interested candidates must be prepared to work on-call.
* Employment for all candidates is contingent upon pass a background check.


· A Bachelor's Degree in Computer Science or equivalent experience is mandatory
· Experience with mission critical systems is highly desired
· Experience designing wireless networks and data center installations


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