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NOC Manager - Program Management


Hertfordshire (Hemel Hempstead), United Kingdom


Job Description
At Amazon we believe that every day is still day one.
A day to take a first step. A day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.

We are looking for a Network Transportation Manager to join our European Transportation team. The position is located in southern UK.

As an integral part of the European Transportation team, the Network Transportation Manager is responsible for the optimization of the transportation network. The role ensures the cost effective and reliable networking of Amazon FCs and line haul connections to all Direct Injection carriers. The successful candidate will be responsible for understanding the overall EU Transportation strategy and continually identifying operational, service, and process improvements in relation to customer experience enhancement in a cost effective environment. The European Transportation team works with Amazon’s Fulfilment Centres (FC), Supply Chain, Customer Service, Retail and Finance teams and externally with service providers, offering business and logistics expertise to ensure optimal delivery of service solutions.

· Manage existing international inter warehouses routes connections to the highest degree of cost effectiveness and reliability.
· Manage a team of Network Specialists and Program Managers
· Develop the network by identifying new opportunities for cost reduction or experience improvements and implementation of same. (This is for both national connections and international)
· Ensure up to date and accurate statistics, management reports and analysis are available and maintained.
· Work across the EU in a cross-functional environment.
· Interfaces and coordinates activity with Operations Managers and Process owners to develop and manage change within the network.
Liaison and collaboration with external stakeholders (mainly carriers)


· Master degree in Logistics/Supply Chain/Mathematics/Science/Engineering subjects
· Experience in supply chain and/or logistic operations
· Strong ability to manage multiple operational tasks in a fast paced and demanding environment
· Clear understanding of Transportation Logistics network management, Customer Service & warehouse processes and priorities
· Support change rather than maintain the status quo and to bring about change via relationship management skills rather than merely through technical excellence
· Strong inter-personal and relationship-building skills.
· Excellent written & verbal communication skills; presence and ability to think on his/ her feet
· In-depth knowledge of operating and analysis tools; solution driven approach to system and process; advanced computer literacy (Excel and Database tools)
· Fluent in English
Any additional European languages (German/French)


· Experience of Six Sigma/ Lean analytical techniques is a plus
· Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.


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