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Data Reporting Analyst


London, United Kingdom


Data Reporting Analyst, Amazon Tickets

We’re the team behind Amazon Tickets, a brand new home for live entertainment where customers can find and discover tickets to music and theatre. We made our debut back in 2014 when we started selling theatre tickets to Amazon customers and by May 2015 we had every ticket to every West End show. We have since expanded our selection to include top music and comedy acts as well as regional and touring shows, launching our new website in December 2015. We add new shows every week, have access to exclusive offers and pre-sale opportunities and customers like what we have to offer.

We are growing our team to support our growth and we are looking for talented people who enjoy the collaborative and innovative culture of a start-up, and are hungry for an opportunity to grow with the team and have a lot of fun along the way.

Job Description

Amazon Tickets is seeking a talented Data Reporting Analyst to provide data analytics expertise to our Operations Team. Our preferred candidate possesses advanced data manipulations skills and can provide insights into our business using standard tools such as Tableau and SQL skills where required. You must be evangelical about the impact of change on the customer and use your data and reporting skills to deliver these key insights as well as supporting day to day activities within the Sales, Finance, Customer Service and Operations Teams.

· Interface with business customers and collaborate with Business Intelligence Engineers (BIEs) and Software Development Engineers (SDEs) to agree and deliver the strategic reporting requirements of the business
· Interface with business customers to deliver ad hoc reports to support various functions and events within the business
· Design, implement, and support KPIs for Amazon Tickets Operations Team
· Recognize and adopt best practices in reporting and analysis: data integrity, analysis, validation, and documentation.
· Use Amazon's vast data warehouse to explore new opportunities to support the business (Oracle SQL/MySQL)


· Bachelor's degree in a relevant technical discipline
· Expertise in Oracle SQL/MySQL, VBA,
· Advanced MS Excel skills
· Advanced experience with database reporting tools (specifically Tableau)
· Strong analytical and problem solving skills
· Excellent verbal and written communication skills
· Experience in creating detailed Business Requirement Documentation
· Ability to work with business owners to define key business data requirements
· Ability to produce high quality graphical and analytical reporting outputs


· Technical background including extensive use of Excel, VBA and SQL
· Strong operational business understanding, including potential impact of business decisions on various internal/external stakeholders and systems
· Highly analytical, detail oriented and extremely organised
· Advanced understanding of best practice analysis, programming and visualization techniques.


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