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Software Development Manager


Cambridge, United Kingdom


You: “Alexa, I’m looking for a job where I can build products straight out of science fiction.”
Alexa: “I have found matching jobs for you in the Alexa Knowledge team in Cambridge, UK. What role are you looking for?”
You: “I’d like to work on making you even smarter than you are today.”
Alexa: “Wonderful. There are multiple roles in Cambridge where you can do that, here are the details … “

Our focus in the Alexa Knowledge team combines natural language understanding, acquiring large volumes of structured knowledge, and building autonomous machine reasoning to allow our customers to get answers to their questions in the most natural way possible. We’re part of a huge research and engineering effort on the Amazon Alexa team.
We’ve solved many complex problems to get to where we are today, but there are still plenty of challenges ahead of us, and Alexa is getting smarter every day. The problems we solve in the Alexa Knowledge team in Cambridge help Alexa get smarter by understanding the different ways people talk, by learning more and more facts about the world, by improving her common sense reasoning and by responding in the most natural way possible in multiple languages.
We set out to build Alexa at Amazon because we believe that voice will fundamentally improve the way people will interact with technology, and we wanted to create a computer in the cloud that could be controlled entirely by your voice.

Alexa is part of a huge engineering effort at Amazon, where we deliver genuinely complex and cutting edge technology at truly global scale; there are tens of millions of Alexa devices out there. We have solved so many different problems to get to where we are today – your role is to own these problems, think big and answer them.

As a Software Development Manager at Amazon you will lead a team of engineers in the design, development, test and deployment of your services. You display a thorougher technical understanding of your teams' services and own your teams' road map. You have operational ownership of the services your team deploys and are focused on excellence. You're invested in the development of your team and hire exceptional new talent to join them. You have excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment.

Your responsibilities will include:
· Taking full service ownership of your teams
· Reporting on the project tracking, quality metrics, operational standards, and system performance;
· Delivering against project plans and program commitments;
· Managing the day-to-day activities of the teams within an Agile/Scrum environment;
· Hiring engineers and other roles to continue to grow the teams;
· Coaching and developing the engineers to maintain standards and to drive career growth for your direct reports;
· Working closely with the engineers to architect and develop the best technical design and approach.
· Building a culture around technical excellence and strong delivery


· Bachelor's Degree in Computer Science, Computer Engineering or Electrical Engineering;
· Strong technical credentials, with at least 3 years experience managing software development teams, ideally with some hands-on architectural or distributed systems experience;
· Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations;
· Mastery of the tools of the trade, including a variety of programming languages (e.g. Java, C++, JavaScript, Bash and Python), source control and relevant open-source technologies;
· A strong track record of project delivery;
· Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.


· Masters, Ph.D. in Computer Science, Computer Engineering, Electrical Engineering
· Experience with distributed computing and enterprise-wide systems
· Experience mentoring junior software engineers to improve their skills, and make them more effective, productive software engineers.


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