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Partner Manager

Amazon

London, United Kingdom

DESCRIPTION

DESCRIPTION
Work hard. Have fun. Make history. This is our motto. Ever since Amazon opened its virtual doors, it has been the aim to become the most customer-centric company in the world. How is this achieved? By having people like you who make sure that customers can find and buy everything they want online – at great prices and convenience. Come and experience a company that reinvents itself every day and immerse yourself in an environment that is fast-paced, expanding and continuously inventing new efficiencies to offer great opportunities for our customers and for you!
Amazon is looking for bright and ambitious individuals to build their career within its Payments team. You will join us as a Senior Partner Manager.

What is the Role?
Working within one of the fastest growing areas of Amazon you will have the opportunity to partner with high potential retailers across a variety of different categories with a view to helping grow their online businesses.
· Prospect, call, qualify and close the highest value and/or most strategically important merchants for Amazon Payments.
· Understand the wider business drivers of Amazon Payments to drive awareness/adoption through opening new verticals/market segments.
· Create new internal business processes, tools, structures, etc to drive growth/continuous improvement and create new opportunities for Amazon Payments.
Operating in a fast-moving and challenging environment, Amazon’s high performance bar requires that you are self-motivated and target driven, skilled in phone based sales, able to work autonomously and take full control and responsibility for achieving the quarterly sales target.

Roles & Responsibilities
Leadership:
· Become a thought leader in defining success criteria and understand business needs of merchants in a dynamic business environment.
· Partner with internal and external teams and other Partner Management teams to align programs and initiatives to drive growth.
· Help build a multi-level relationship engagement between the merchant organization and Amazon
· Partner closely with internal and external cross-functional teams to guide the direction of our product offerings.

Planning/Analysis/Execution:
· Manage complex contract negotiations, creating new models of execution where necessary.
· Identify and optimize high-return marketing engagements with new merchants to drive new revenue opportunities.
· Serve as the primary relationship liaison for business, technical and high priority customer service escalations during merchant launch process.
· Define and deliver the largest new market opportunities. Identify, approach and convert new business and deliver results against target.
· Develop and execute new business strategies which create significant value to the business – opening new market verticals or pioneering new commercial models.
· Identify opportunities to generate massive improvements in transaction volume and buyer/merchant awareness. · Develop a deep understanding of the current and future functionality of Amazon Payments to find and execute new opportunities.

Communication & Reporting:
· Drive content for internal business communications highlighting various initiatives, successes, and platform improvement opportunities through voice of the merchant.
· Prioritise the needs of merchant clients in a manner that balances merchant client needs and internal priorities.
· Set up periodic multi-level engagement with cross-functional stakeholders across select merchants and Amazon Payments organization to address business, operational and strategic priorities.
· Be accountable for driving, measuring, and reporting on key inputs and outputs in Salesforce.com and other reporting systems.

BASIC QUALIFICATIONS

· Experience in one/more of: sales, ecommerce, payments.
· Undergraduate degree from top tier university
· Analytical approach to problem solving and a track record of driving results through continuous improvement
· Demonstrable negotiation skills and influencing abilities
· Ability to think and react in a high-energy, fast-paced environment
· Experience working with nascent products/services in new markets
· Excellent written and verbal communication skills

PREFERRED QUALIFICATIONS

· Effective in dealing with C-suite large and extra-large merchants
· History of effectively managing external customers and successfully working with internal teams to build new capability and implement projects
· Independence and flexibility in dealing with multiple complex issues
· Experience executing on programs and projects with minimal resources
· Proven ability to manage multiple, competing priorities simultaneously
· Composed, poised and professional demeanor in all situations


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