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Media Manager

Amazon

London, United Kingdom

DESCRIPTION

D1 at Amazon is an amalgam of departments including Production, Post Production, Photography and Print. These areas build brand through mass advertising as well as providing creative services for Amazon retail teams, delivering campaigns of applied photography, videos, marketing assets, widgets and user experiences. We deliver measurably effective integrated-marketing programs, demand, category and brand campaigns, in support of company and category objectives.

As one of a team of Ingest Operators, you will be working as part of the D1 video team, ensuring encoded content is quality controlled promptly and correctly.

The role ensures that all Digital content created & distributed is delivered to the highest possible standards and is in line with the specification that the client requires.


Roles and Responsibilities

You will be responsible for ensuring that the daily work orders allocated to you by a supervisor are uninterrupted and run smoothly in line with company SLAs, whilst all operational procedures and workflows are followed.

You may be asked to attend incident review meetings, assist with training and the roll out of new workflows.

It will be expected that the successful candidate will have a good understanding of the On Demand Industry/process and new technologies used within this ever-changing environment.

BASIC QUALIFICATIONS

· A good technical knowledge of Video and Audio codecs, standards, formats, terminology and transcoding systems in general.
· Ability to understand, identify and resolve problems with a file based workflow system.
· Ability to understand and navigate various folder structures and file management systems.
· Awareness of Archiving and File movement process around transcoding - important.
· In-depth understanding of Transcoding system and other software’s involved in all transcoding processes. i.e. Avid Interplay, S3, Glacier, Elemental, and Folder structure etc.
· Knowledge of Broadcast rules, and quality controls.
· Good communication skills with an understanding of an escalation process as well maintaining accountability.
· Escalating issues to the appropriate channels – i.e System Engineering, IT or post producers.
· Ability to work under pressure and as part of a team.
· Ability to accommodate change and adapt accordingly.
· Highly responsible and self-motivated, able to thrive in an energetic, fast paced entrepreneurial environment.
· Team player who can build relationships at all levels of the organization.
· Production/Post Production/photographic workflow experience (1 year minimum)
· 5 point grade scale, QC experience (1 year minimum)
· Tape and/or file archive processes and workflow
· Multiple removable media ingest (P2/Rugged/Lacie/USB) and associated logistics
· Good organisational and planning experience in a broadcast/post production environment
· Experience with metadata creation, delivery and applied standards (DPP, EIDR)
· Rights management experience
· Experience with cataloguing and building taxonomies/database construction
· Proficient in MS Office (Excel, Word etc)
· Bachelor's degree or equivalent experience (the former is not necessary if the latter can be proven)

PREFERRED QUALIFICATIONS

· A good technical knowledge of Video and Audio codecs, standards, formats, terminology and transcoding systems in general.
· Ability to understand, identify and resolve problems with a file based workflow system.
· Ability to understand and navigate various folder structures and file management systems.
· Awareness of Archiving and File movement process around transcoding - important.
· In-depth understanding of Transcoding system and other software’s involved in all transcoding processes. i.e. Avid Interplay, S3, Glacier, Elemental, and Folder structure etc.
· Knowledge of Broadcast rules, and quality controls.
· Previous use and understanding of a ‘Job Management’ workflow system with the ability to identify workloads, what needs to be done, independently of being instructed i.e. Understanding SLA’s and the impact of High Priority workflows.
· Good communication skills with an understanding of an escalation process as well maintaining accountability.
· Escalating issues to the appropriate channels – i.e System Engineering, IT or post producers.
· Ability to work under pressure and as part of a team.
· Ability to accommodate change and adapt accordingly.
· Highly responsible and self-motivated, able to thrive in an energetic, fast paced entrepreneurial environment.
· Team player who can build relationships at all levels of the organization.
· Production/Post Production/photographic workflow experience (1 year minimum)
· 5 point grade scale, QC experience (1 year minimum)
· Tape and/or file archive processes and workflow
· Multiple removable media ingest (P2/Rugged/Lacie/USB) and associated logistics
· Good organisational and planning experience in a broadcast/post production environment


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