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London, United Kingdom

Job Description:

ESOD- EMEA Central Support / CSD

Purpose: (brief statement of why the role exists, what it is expected to achieve for the business)
Assist with the daily duties in the running of the operations services/activities of the various EMEA offices

Payments processing outsourced from the EMEA offices including funding/nostro control and SWIFT input/authorisation and monitoring

Providing quality & accurate booking and settlement services across a broad range of operational activities
This being in a cost sensitive manner whilst ensuring compliance with all procedures (HO related & local variances)

Administer EMEA workflows, handling receipt of instructions, distribution of work and controlling checks for work completion
Issues and investigations and production of Management Information/statistics

Controlling the cash funding process ensuring nostro cash accounts are utilised to their optimum.

Working across culturally and cross border. Displaying awareness to these sensitivities

Adhere to the Mizuho London Branch Quality Management System in producing both timely and accurate work.

Accountabilities and Responsibilities: (5 to 6 key outputs for which job holder accountable)

Responsible for the processing of payments outsourced from the European offices including funding/nostro control and SWIFT input/authorisation and monitoring

- Perform checking and authorisation of deal and transaction associated functions in support of the products & processes

- To report to the senior staff delayed items, disputed amounts and provide updates on outstanding investigations

- Identify and resolve errors promptly, reporting to Supervisor/Dept Head.

- To ensure that nostro outstandings are tightly controlled

- To assist in the preparation of the department’s external reporting and internal controls

- To provide help & support assist with projects and ad hoc tasks that further advance the abilities and scope of the Group

- Be able to provide opinion and direction on new business initiatives, and resulting changes

- Adhere to the Mizuho London Branch Quality Management System

- Show ability to cross-train self and others.
Expected to have an understanding of a cross range of remittance products,
foreign exchange and current account management

Multicurrency domestic and International Payments

Expected to learn how the various systems are utilised

Demonstrable knowledge of Money Laundering procedures

Awareness of prohibited individuals, companies, countries and commodities as advised by the various global bodies including OFAC, BofE etc

Demonstrable skills in assisting with team building / teamwork.

System skills on Microsoft Office software.

Key Behaviours/Competencies Required: (see Mizuho Competency Library)

• Teamwork
- Works effectively with others to achieve team goals; freely contributes ideas and expresses opinions to others in the team; helps and supports others, willing to subordinate working goals for the overall interests of the team, department and to the bank.

• Flexibility
- Takes an adaptable and flexible approach to work situations; willing and able to adjust to changing demands and circumstances; receptive to new ideas.

• Planning and Organisation
- Plans and organises tasks thoroughly and effectively; plans to minimise costs and risks whilst maximising results; develops workable contingencies and is prepared to react flexibly and effectively to changes as required, balancing conflicting priorities.

• Drive
- Enthusiastic and self starting, demonstrates strong commitment to the organisation, department and role; has the capacity for sustained effort and hard work over long time periods; seizes opportunities and acts upon them; actively influences events.

• Problem Resolution
- Analyses problems logically from all angles, gathers information from a broad range of sources; generates logical, timely and workable solutions.

• Communications
- Articulates views/proposals, clearly, concisely and logically both verbally and in writing; confidently liaises with all levels of staff (internally and externally)

- Cultural sensitivity & customer first understanding and skills

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