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Senior Manager, Tools and Programs, EU Fashion


London, United Kingdom


Amazon’s European Fashion team is looking for an exceptionally motivated and talented Senior Manager with a strong customer obsession. You will have responsibility for a team supporting the Fashion Category teams across Europe, including Apparel, Shoes & Bags and Jewelry. This role exists in a challenging environment with responsibility for our core processes and customer experience in five countries, within a fast-growing office.

Location: This role can be based in Munich or in London

Key responsibilities will include:

1. Team Management

· Plan headcount and hire open positions
· Train and develop a team of project managers
· Document and communicate team results to senior management

2. Project Management

· Define and manage technical and business requirement.
· Plan and execute projects to grow the businesses of existing categories and to improve the customer experience.
· Manage multiple international stakeholders and ensure meeting deadlines for project deliverables.
· Influence program roadmaps and technical teams.
· Monitor a predefined set of sub-projects. Strive to reach their full performance potential to achieve or exceed the key performance targets.
· Identify road blockers and manage the path to solution.

3. Business Consulting and Quality Management

· Contribute to financial planning and business investigation
· Analyze the impact of new initiatives on key success criteria
· Process and analyze very large data sets
· Provide performance deep dive analysis to prioritize and guide team activities
· Provide data analysis for justification of new projects and activities and make an analytical judgment on expected results
· Define and execute plans that address key findings of the analyses
· Consult and challenge category leaders how to improve customer experience on amazon


· Master degree in Computer Science or other technical discipline
· Experience in team management
· Proven experience in ecommerce, retail, or a related field.
· Excellent analytical skills and technical understanding.
· Exemplary verbal and written communication skills in English
· Excellent Microsoft Office/PC skills, including strong working knowledge of Excel and SQL
· A high level of proficiency in using the internet is mandatory.
· Highly organized, ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines.
· Good team player and the ability to work with a wide cross-section of people in various locations.
· Impeccable attention to detail, passion for processes and systems.
· High levels of integrity and discretion in handling confidential information.
· Since there is plenty of scope for career progression in the Fashion team, we are looking for ambitious, career-focused candidates with a genuine desire to grow and develop fast.


· Superb writing and document management.
· Consulting experience
· Other European language skills (in particular German, French, Spanish, Italian)


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