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Training Manager, UK - Amazon Web Services


London, United Kingdom


Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world.

To meet the growing demand for AWS Services across the globe, the business needs exceptionally talented, bright, and driven people. If you have excellent organizational and communication skills, a passion for working in a fast paced, dynamic environment and a desire to provide exceptional customer service, it’s time to speak with you!

Here's your chance to join the Training & Certification team working in the highly visible role of Training Manager - UK. In this role, you will manage a team of UK Instructors, as well as work closely with customers to craft training programs that will help drive adoption and usage of AWS services. You will assist customers to understand their training requirements, develop detailed training proposals and manage the flawless execution of training plans. This is a great opportunity to combine your passion for business development, learning and technology. You will also be responsible for P&L management in the UK.

You will have excellent communication skills and proven business development experience, ideally in the IT Training sector. To be successful in this position, you must be a self-starter who is prepared to Think Big and Dive Deep.

- Manage Technical Trainers ensuring that they are developed and utilized across AWS products and Services
- Plan UK Course Deliveries & manage Instructor’s schedules
- Work closely with the Account and Partner Teams to Provide Training proposals for Customers and Partners.
- Become proficient in AWS Training legal terms & conditions, including the use of ISAs & SOWs.
- Work closely with clients to determine training requirements and build detailed training proposals and plans to help accelerate adoption of AWS Services.
- Maintain a strong relationship with customers to ensure flawless execution of training plans.
- Conduct Training Needs Assessments with key customers.
- Create & nurture Training Partnerships in the UK supporting them to drive business.
- Evangelize AWS Training & Certification at company and industry events.
- Build & maintain a pipeline of training opportunities and provide regular forecasts.
- Prepare and deliver business reviews to senior management.


- Extensive business development, technical & pre-sales experience, preferably in the IT industry.
- Experience managing an Education P&L: Financial Management able to effectively manage Cost, Revenue and Margin
- Excellent Verbal and Written Communication Skills
- Experience conducting Training Needs Assessments and developing training plans.
- Strong verbal and written communications skills.
- Experience engaging and presenting to senior executives (CXO level).
- Strong commercial experience and business acumen.


- Experience leading a team of technical professionals.
- A technical background in engineering or computer science.
- Knowledge of Amazon Web Services or Cloud Computing concepts.
- BA/BS Degree or Equivalent Experience


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