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Reliability Maintenance Engineering Manager


Virtual Locations, United Kingdom


Purpose of the role :
To lead the site Engineering and Facilities team in providing both a reactive and pro-active, multi-skilled maintenance service on all operational equipment and facilities infrastructure within a highly automated site;

To lead and supervise local projects and regional throughput / inventory capacity projects to meet Amazon growth plans.

To facilitate the achievement of site Metrics through the development of the site Engineering & Facilities team whilst ensuring adherence to company policies and statutory regulations.

Key responsibilities :
To promote health and safety awareness by Amazon Associates and contractors. Ensure compliance with all Amazon polices and guidelines and ensure appropriate risk assessments and working systems are in place.

To ensure all Planned Preventative Maintenance (PPM) is completed safely, cost effectively, on time and to a satisfactory standard.

To lead and manage CAPEX projects in conjunction with the site Industrial Engineer and regional project managers; ensuring projects are delivered safely, to the correct quality, on-time and to budget.

To provide a service that ensures all mechanical and electrical equipment is running to its optimum performance and that all departmental SLA’s and KPI’s are met; manage and react in a timely manner to equipment outage.

To maximise availability of all mechanical and electrical equipment through continuous improvement and improve equipment efficiencies and reduce costs through Kaizens and other initiatives.

To manage and liaise with contractors or external suppliers and clearly communicate Amazon safety, technical and contractual issues and standards.

Dimensions :
The role has a direct impact on the site, its productivity and operation. If equipment is not available or performs badly it minimises the capacity and throughput of the site. This role impacts on all operation staff within the FC specifically those using conveyance, sortation or material handling equipment within the warehouse.

Controls maintenance activity on shift and therefore the speed with which issues are resolved; this can have a significant service and financial impact during peak times.

Autonomy & Discretion

The role has complete responsibility for prioritising engineering and facilities work within the site including assigning trouble tickets / issues and re-prioritisation of workload (incident, projects and administration).

The role is responsible for executing some projects and overseeing all project activity on site; this work will require close co-operation with Regional and European engineering management

Change and Innovation

The role requires a full working knowledge of all specialised engineering and facilities equipment within the building as well as maintenance and safety procedures. This is an on-going task as new equipment is continually being introduced and we strive to improve efficiency and reduce the number of breakdowns of our equipment. The role can propose changes to standards. This includes trialling of new equipment and producing white papers / ROI documents to facilitate regional and / or global changes.

Skills and Knowledge

Minimum of 5 years’ practical engineering experience in a leadership role managing engineering teams

Chartered Engineer status (or working towards)

Experience of automated equipment including packaging machinery, sortation and conveyor systems.

Multi skilled in both electrical and mechanical disciplines

Strong analytical skills with demonstrated problem solving ability

Able to read and understand mechanical and electrical drawings; familiar with AutoCAD.

Experience of planned preventative maintenance systems

Superior communications skills at all levels. Excellent English communication skills (written & verbal).

Experience of working to appropriate health & safety standards and regulations

Excellent customer facing skills / customer focus.

Able to prioritize in a complex, fast-paced environment.

In depth engineering knowledge and willingness to train and learn new skills.

Experience of contractor management in large Capex projects

Experience in troubleshooting installation, fault finding, and repairs

Experience with Kaizen and Continuous Improvement Process.

Excellent computer skills


Engineering Degree or HND/NVQ4 in a relevant Engineering discipline or served a full engineering indentured apprenticeship


Masters Degree in Engineering, Chartered Status, Significant management experience in a similar role in automated FMCG, Manufacturing or Distribution.

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