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UX Design Manager


London, United Kingdom


As a UX Design Manager at Amazon Video, you will be responsible for leading a team of UX Designers, Information Architects and Prototypers in developing best-in-class customer experiences for Amazon Video on Living Room Devices, from Internet-connected TVs, to game consoles, to set-top boxes. You will report to the Senior Manager of UX Design in London, and work closely with Product Management, Engineering colleagues in London and Seattle to successfully go from early stage product concepts to launch. You are a visionary leader that can translate customer and business needs into an engaging, customer-focused solutions. You must be responsive, flexible, and able to succeed within an open and collaborative environment.

Amazon Video enables customers to stream or download tens of thousands of movies and TV episodes, including the latest Hollywood blockbusters and currently airing TV series, and to enjoy streaming of thousands of movies and TV episodes at no additional charge included with an Amazon Prime membership. Amazon Video is available globally on web browsers, apps on mobile and tablet devices, and on Internet-connected TVs, game consoles, and set-top boxes.

• Mentor, supervise and lead a team of UX designers, information architects and prototypers as they create best-in-class customer experiences for Movie and Video consumption across a range of living room devices.
• Analyze user interface problems and lead your team in creating on-brand design solutions that meet measurable business goals and requirements
• Provide creative leadership and innovation in the area of digital video discovery and consumption across a range of platforms and devices while maintaining the right level of cross-platform cohesion and consistence
• Consider market analysis, customer feedback, technical constraints/opportunities and user research findings and drive data-driven decision making in your team and your colleagues in other disciplines
• Work closely with the Product Management teams to develop use cases and high-level requirements
• Help the design team with planning, prioritizing, and overseeing initiatives; manage projects; ensure that all designs are executed on time and at the highest quality levels; manage and scope team initiatives, set priorities, and direct the team to ensure timely delivery.
• Develop and maintain detailed user-interface specifications
• Regularly present the team’s work to Amazon Video senior managers and executives for review and feedback

• Solid experience as a user experience designer, interaction designer, information architect, or similar role
• A portfolio or samples of work demonstrating experience of outstanding user-centred design solutions
• Experience providing creative direction and thought leadership resulting in a consistently high bar for design execution and product delivery
• Proven track record for managing and developing the career, performance and development goals of design contributors
• Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization
• Relentless desire for innovation, balanced with business needs, and customer expectations
• Experience working in and leading a collaborative team and working directly with developers for implementation of designs
• Fluency in best practices in responsive design for the web, as well as strong knowledge of usability and accessibility principles and techniques
• Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience

• Effectiveness in working across organizational boundaries to manage and prioritize work
• An interest and passion around developing others, including a talent for providing clear, tactful feedback
• Experience in prototyping tools
• Familiarity with the technical considerations needed when designing for video consumption
• Business and technical acumen that facilitates consensus building and enables design advocacy across disciplines

* Required for Consideration:
- Relevant work samples or portfolio. Samples or portfolio must illustrate solving for multi-platform UX challenges and demonstrating effective and scalable design solutions.


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