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Logistic Coordinator - International


Van Wert, United States of America

Role Purpose
To arrange transport in line with procedures of GKN Freight Services and accordingly to needs and objectives of our customers
Support administrative activities associated with billing, including reconciling invoices and query management
To assist in developing and maintaining continuous improvement projects within GKN FS offices

Key Responsibilities
Conduct all business in accordance with the Company’s operational procedures
Ensure customer satisfaction, through managing their shipments in the correct way, advising of the status at regular and appropriate intervals
Advise customers, where necessary, on customs procedures and their applications
Receive bookings, make transport arrangements following the process from start to finish, within the given timeframes including but not limited to quotations, tracking of shipments and charging out of the job.
Query management
Provide coverage to colleagues for other business within the International
department, inclusive of customs compliance.

Qualifications / Experience / Skills
Background in transport / freight forwarding
Knowledge of sea, air and road transportation for both import and exports
Knowledge of international transport documentation requirements
Tracking shipments for all modes of transport
Ability to negotiate rates
Geographical knowledge of USA and European countries
Understanding of Incoterms
Strong administrative, organizational and time management skills
Excellent communication skills at all levels
Proficient in MS Office applications; especially MS PowerPoint, Word, Excel & Outlook
Creative, pro-active, confident customer service
Willingness to work extra hours if required

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