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Program Manager


St Louis, United States of America

Role Purpose
Job Purpose

This position will provide P&L leadership and day-to-day focus on the proper execution of actions necessary for the on-time delivery, first time quality and profitability of products and services. Assists in the proposal preparation, win strategy development and achievement of contract award. Develops management tools/metrics with the cognizant business unit to monitor and report progress from contract award to contract closeout.

Principal Accountabilities

Serve as primary point of contact with the customer.

Facilitate the communication between the customer and the company and its internal functions.

Customer Performance – accountable for on time delivery to customer requirements, first time quality and customer scorecard results (voice of the customer)

P&L Responsibility – accountability for profit including revenue, cost, margin and inventory. Responsible for budgeting, forecasting and delivering to budget.

Assist Business Development in the managing of new projects from the bid review cycle to contract award. Support the development of the working relationship with the customer through a thorough understanding of the customer’s business philosophy, product designs, manufacturing process and systems, and cost, quality and delivery requirements.

Work with the cognizant business unit to resolve problems and communicate to senior management, teammates and workforce in a proactive fashion.

Support efforts to ensure overall customer satisfaction relative to current project and prospective, follow-on business.

Lead and conduct regular program meetings with the cognizant business unit to address program progress in achieving customer requirements in the areas of cost, quality and delivery.

Participates in the development of the objectives and business plans of the enterprise and share responsibility for the general management of the business to achieve the targets set by the company


BS degree in engineering, science or business: second or advanced degree in business and/or engineering preferred, and/or a combination of seven to ten years of experience and education in lieu of a degree.

Experience and Qualifications

Minimum of five years applicable project/program management experience in a manufacturing environment required.
Must demonstrate ability to influence across functional lines within the company and within customer organizations.

Must be able to manage and develop highly skilled, experienced direct and indirect reports as well as act as a technical collaborator in a positive and supportive fashion.

May be required to obtain and maintain a DOD security clearance at the secret level.

Physical Demands

Frequently required to spend long hours sitting at a work stations and using office equipment.
May be required to walk or stand for brief periods
May be required to use stairs when elevator is not available
Must occasionally lift, carry, push, pull or otherwise move up to 25 pounds of office supplies and materials

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