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Highways Head of Engineering Services


London, United Kingdom

Arup is an independent firm of designers, planners, engineers, consultants and technical specialists offering a broad range of professional services. Through our work, we make a positive difference in the world.

We are currently looking for a Head of Engineering Services (HoES) to work with our Client at Hertfordshire County council, based at their offices in Hertford.

This is an excellent opportunity to work on a large, long term and high profile project that delivers a critical service for Hertfordshire. The role offers an excellent opportunity to join the leadership team of an integrated client, consultant and contractor environment, which delivers a full spectrum of highways services to Hertfordshire.

The Whole Client Service (WCS) is a service model consisting of Arup, Opus International and Hertfordshire County Council (HCC), working to plan, manage and deliver infrastructure on the Hertfordshire Highway network. Arup and Opus International have formed a Joint Venture to deliver services to the WCS.

This is an opportunity for someone to further develop their management, relationship and strategic thinking skills, working on a significant long term project. There are multiple stakeholders, including central government, local authority politicians, discipline sponsors (clients) and a large supply chain of framework contractors.

The role covers all aspects of delivery of design services to the Highway service utilising Arup, Opus and design and build contractor design teams. The large aspect of the role ensures that we have the right resources in place and that our relationships within and outside the JV are managed effectively.


Highways Head of Engineering Services (HoES)

The role holder is responsible for leading the Hertfordshire Highways Design & Engineering Team (including up to 190 FTE of Opus and Arup staff at any one time), with direct reports from five Team Leaders.

The HoES is part of the Senior Management Team (SMT), consisting of HCC, Opus and Arup team managers and is tasked with delivering the Whole Client Service (WCS) for Hertfordshire.

On a day to day basis this role reports to the Deputy Director of Highways and to the JV Project Manager for the Opus Arup Joint Venture.

As Project Manager for the Arup part of this project, the role holder will be responsible for providing leadership to Arup staff based in Hertford and will take overall responsibility for remote design and advisory work done in several other Arup offices.

The Joint Venture delivers, planning, programme, design and engineering services in a collaborative environment. The role focuses on co-ordinating and managing resources locally and from many locations across both Opus and Arup partner organisations.

This role is a direct report to the Arup Project Director, and the Operations Director for the Hertfordshire Cost Centre, who are both member of the Joint Venture board with Opus.


Essential Skills and Knowledge:
Demonstrable experience and proven project management responsibility
Experience of managing others including their performance, motivation and resource planning
Experience working in a collaborative multi-disciplinary team
Willingness to travel occasionally.
A ‘can do’ attitude with a pragmatic approach
Highly solution orientated


Educated to degree level in a relevant subject, such as civil or structural engineering.
Chartered member of a relevant institution, e.g. MICE

Desirable skills and knowledge:
Leading remote design delivery across multiple locations
A project management qualification, e.g. MAPM


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