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Export and Logistics Co-ordinator

Diageo

Glasgow, United Kingdom

Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.

Arthur Guinness, Alexander Walker and all those many talented people that followed in their footsteps, cared deeply about the people and businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit.

We are a young company born of an incredible entrepreneurial legacy. The success of Guinness®, Smirnoff®, Johnnie Walker®, Tanqueray® and many more brands led to the formation of our company in 1997. And we only thrive today because of the talent of our people to grow our brands, old and new, and keep them strong.

Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community

Context

We are building a world class International Supply Chain (ISC) planning organisation and have an opportunity for an Export and Logistics Co-ordinator to join our Service and Supply team in Glasgow. As an Export and Logistics Co-ordinator, you will join a team that is responsible for the management of customer service to Diageo markets on behalf of Scotland Supply.

The Role

The opportunity to own and manage Service to Markets ensuring; best supply chain logistics solution, encompassing maximisation of container utilisation (type & fill), review and improve (where possible) direct despatch FCL shipment capability, delivering direct despatch alignment with Operational partners.
A role that provides regular end to end service reviews of freight performance per customer/ market level.

You to manage order dates in line with production planning and despatch requirements; you will work closely with International Supply Centre Planning and Regional Customer Service team to resolve service issues and drive process improvement. Controlled and improved effectively through review of Service KPIs
A chance to develop excellent relationships with carriers to facilitate effective resolution of issues and drive cost and service opportunities, as well as engaging on key tasks such as bookings, issuing of shipping instructions and approval of shipping documents.

Qualifications & Experience

An export qualification or proven track record of dealing in an export environment preferable
Previous experience in a logistics, export related or customer service environment
You are service oriented, and passionate about understanding the needs of your customers to create value to their business, and you are able to apply these insights into great solutions
You can demonstrate successful stakeholder management with both internal and external contacts
Possess a working knowledge of customs & excise processes
Ability to prioritise high workloads and to work effectively and efficiently
Customer and team focused with a ‘can do’ attitude
Experience in using SAP is desirable


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