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eCommerce Manager


London, United Kingdom

External Job Description

As eCommerce continues to accelerate, growing ten times faster than traditional channels - we have a unique opportunity as a team, and as a business, to drive and influence every online & omnichannel sale of our brands. In order to convert our ambition into reality, we must be the best at catering to the needs of shoppers that live online – and for that, we need the best eCommerce talent.
We’re a high performing team who are driving transformation, by putting digital at the heart of DIAGEO. We are the market leader in online spirits and growing share faster than the competition. We’re proud to say that we’ve been recognised externally too. Here’s a few of our highlights:
•Advantage Group Survey – Ranked #1 overall by our customers for total UK eCommerce
•Tesco IGD 2016 Awards - Winner of the ‘Trade Driving Initiative’ for Baileys social activity driving to site
•BIMA Award – Winner for creating a fully responsive and inspirational site for malts.com
We’re looking for a high performing Digital Commerce Manager - New Business to join us in our online journey in a business that truly sees the value in this space and is investing behind it.
We are looking for a digital native with a passion for digital commerce; a commercial being with experience in driving online and offline sales; a pioneer with creative flair for bringing brands to life; a self-starter who is famed for making things happen

Top Accountabilities

•P&L management including responsibility for account reporting and forecasting
•Champion for eCommerce within the business and responsible for engaging and motivating cross-functionally to support the team and your customer

Qualifications and experience required

•Digital Commerce Experience – you are a day-to-day digital native with experience managing online customers. You have a sound understanding of digital shopper marketing with a test & learn mindset; aware of what works and doesn’t work online to deliver the best return and grow sales. You are passionate about this area keeping up with trends and competitor activity
Key Skills
•Agitator, you challenge the norms both internally and externally to drive cultural and performance breakthroughs
•Relentless in the pursuit of growth – you have fire in the belly and roadblocks are challenges you relish and overcome with ease
•Do whatever it takes to deliver the right outcomes, taking people on the journey with you
•Effective communicator, driving simplicity
•Famous for making it happen – your words translate into action & results delivering visible impact
•Able to build strong networks & relationships, holding the tension as required
•Passionate about this agenda, acting as a catalyst to those around you.

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