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Customer Activation Executive


St James Gate, Ireland

External Job Description

The Customer Activations Executive Reports into Ireland Customer Marketing, the department at the heart of our commercial business that ensures our sales teams have all the insight, growth drivers and tools they need to deliver fantastic performance. This role is responsible for leading the customer activation plan, working with sales and European Customer Marketing

Key outcomes

•To support the activation plan of all GAME and commercial plans for the IOI On Trade as part of the annual IBP process
•To project manage the implementation of specific growth drivers/execution standards, deliver excellence in activation
•To execute outlet visibility solutions that overcome operational barriers.
•To ensure executional KPIs are secured and delivered within agreed lead times
•To support M&E activity to ensure we are constantly improving our plans

Decision maker for

Channel Activity Plan
Project management
Brilliant Execution

Top functional capabilities for this role

§Internal or external experience as Field Sales equivalent, external/internal retail operations or customer marketing experience
§Project Management, Analytical and core selling skills
§Can build powerful relationships and work collaboratively within a team
§Strong commercial drive and commercial curiosity

What would you need to demonstrate in order to be successful in this role?

•You have the operational capability to create detailed activation plans aligned to the delivery of our financial objectives, you can flex between long term planning and activation project detail and you are financially astute and rigorous in decision making.
•You can create the conditions for successful internal planning between functions & execution with customers – engaging stakeholders, holding accountability for delivery
•You are commercially curious and you seek to drive continuous improvements in ways of working

What would we expect you to develop in this role?

Commercial and customer understanding
Brilliant project management skills
Presentation skills

What is the expected career path from this role?

To – National Accounts, Innovation Commercialisation, European Customer Marketing


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