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EMEA CIB Technical Program Manager

Amazon

United Kingdom, United Kingdom

DESCRIPTION

Are you a talented and passionate Technical Program Manager with an ability to think outside the box? Do you enjoy working in a fast paced, ever changing environment and want to impact the lives of billions of people across the world? The Global IT Services organization, is in need of a Technical Program Manager in EMEA who will manage a range of infrastructure projects. Our mission is to build programs, tools and processes that improve our ability to service our customers. This is a great opportunity to be part of a dynamic and fast-growing area within the IT Services team, at times experiencing a startup culture within a large organization. The role is not limited to one program or project as you will drive both internal and external facing projects across a variety of technologies and disciplines, involving multiple departments and cross-functional teams.

You will be responsible for scoping and delivering complex solutions, collecting product and business requirements, driving the development schedule from design to release, anticipate problems, making appropriate trade offs to manage risk, and clearly communicating goals, roles, responsibilities, and desired outcomes. This role requires breadth and depth in the areas of IT, Security, Hardware, Customer Experience and Technical Vendor Management in order to drive to the optimal solution for global team and business. The position requires working closely with multiple teams such as global real estate, finance, IT engineering teams and internal business customers. As a manager you'll ensure your team operate within the defined programs, executing and delivering at a consistently high level.
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· Take large, complex projects and break them down into manageable pieces, develop functional specifications and draft project schedules and milestones, then work with engineers and project managers to ensure those solutions’ successful and timely delivery.
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· Work with stakeholders to identify technical and resource options to successfully deliver the designed architecture, assemble project teams, and assign responsibilities.
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· Assess costs and benefits, identify and mitigate risks; manage escalations; anticipate and make tradeoffs; and balance business needs with technical constraints.
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· Clearly communicate technical goals, responsibilities, issues and status to team members and stakeholders. · Capture and share best-practice knowledge across the Subsidiary Infrastructure team and the subsidiary community.
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· Drive effective collaboration and architectural consensus across multiple disparate local and remote groups with competing priorities.

You must be able to thrive in an entrepreneurial environment, and not be hindered by ambiguity or multiple competing priorities. In addition to driving high-level strategic initiatives, you must also be able to roll up your sleeves, dig in and get the job done.

BASIC QUALIFICATIONS

· Bachelor's degree in Engineering, Computer Science or related technical field, or equivalent experience.
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· 3+ years experience managing large, cross-functional projects.
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· Demonstrated experience managing complex technology projects from requirements definition through delivery of solution, including communication of status and results throughout the organization.
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· An ability to think creatively and apply strong analytical and problem solving skills.
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· Proven ability to operate in extreme high pressure situations, successfully handle multiple competing priorities and possess a high level of discipline while displaying a high degree of flexibility and professionalism.

· Strong attention to detail and excellent written and oral communication skills.

· Ability to effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors to get things done.

· Experience with business applications such as MS Word, Excel, and Visio.

PREFERRED QUALIFICATIONS

· Solid understanding of enterprise TCP/IP network theory and architecture.
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· Hands on experience with MS Windows, UNIX/Linux, and Mac OS X.
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· Experience managing IT Infrastructure projects (colocation, network deployment, production operations.)
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· Familiarity with information security, relational databases and cloud computing.
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· Experience within complex organizational settings (e.g., PMO, geographic dispersion, etc.).
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· Experience mentoring and developing junior team members.
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· Experience driving cross functional strategic initiatives.
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· Excellent verbal and written communication skills.
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· Quantitative analytical abilities.
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· Proven problem solving skills.
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· Ability to communicate appropriately and effectively with both technical and non-technical individuals.
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· Excellent organization, analytical, quantitative, and presentation skills.
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· Strong bias for action and "get it done" attitude.

Apply


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