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Commercial Administrator


Bristol, United Kingdom

Role Purpose

This role is open to Filton permanent employees only and temporary employees currently engaged with GKN Aerospace, Filton.

To provide sales order book processing, administration and reporting assistance to the Commercial Account Managers and Customer support manager.

To support the day to day Commercial operation of the business and be responsible for the administration activities associated with customer enquiries, the return of quotations, and supporting the customer support manager.

Key Responsibilities
Process and support the company order book to reflect the customer purchase order requirements in a timely and professional manner.

Process RFQs and create quotations for customers.

Review sales orders and investigating potential errors.

Coordination of communication to and from internal and external customers.

Ability to integrate with internal processes and departments to ensure pro-active support to maintaining effective and accurate data management activities and output.

Reviewing purchase order requirements and ensuring sales orders in SAP system, correctly reflect the demands of the customer.

Aim to improve processes and resolve any issues involving sales orders or data.

Be able to satisfy urgent customer requirements for scrap replacements

Managing and maintaining Airsupply

Assist with the despatch of parts to customers from 05b storage.

Qualifications / Experience / Skills
Proven commercial experience preferably within the Aerospace industry would be desirable but not essential.

ERP system familiarity and experience is essential, specifically order management tools.

Experience of order management and processing.

A high level of self-drive, proactivity and motivation to meet challenging targets and timescales within a changing environment.

Ability work on own initiative with minimal supervision and contribute 100% support to the team.

Prioritise own workload and organise own time to achieve objectives.

Co-operation, willing and the ability to adopt an open-minded and flexible attitude.

Ability to apply knowledge of lean and continuous improvement techniques within a role.

Excellent interpersonal skills are essential.

Ability to work with people at all levels within and outside the business.

High standard of technical skills to include Microsoft office especially Excel and Word

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