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Operations Manager, Studio

Amazon

London, United Kingdom

DESCRIPTION

Competitive Basic Salary + Sign on Bonuses + Stock

Amazon is looking for an experienced Operations Manager to lead operations in a commercial photography studio environment. As a Studio Operations Manager, you will oversee the workflow of high volumes of products between fulfillment centers and studio, supporting procurement, inventory, accounting compliance and loss prevention of product. You set daily production goals and ensure resources are in place to meet targets, coordinating directly with studio, retail, fulfillment center/facility and logistics teams to ensure seamless planning for product requiring imaging. You are responsible for short and long-term operational planning, including allocating labor, leading daily planning meetings, and assigning job duties. You will forecast future volumes and make plans to ensure capacity meets demand, creating contingency plans and reacting quickly to changing priorities.

As a leader in the studio, you ensure standard operating procedures are followed, identify inefficiencies in workflow and drive a culture of continuous improvement. You will collaborate and share best practices with your peers worldwide, delivering innovative operating procedures that can scale at high volumes while motivating a team of people to deliver results.

Responsibilities include:
· Day to day management and direction of studio operations function
· Planning and overseeing the flow of product and virtual assets through all stages of the studio workflow
· Staffing/workforce planning for Studio Operations
· Using systems/data to track and plan for volume and flow of product that requires imaging
· Contributing kaizen expertise and helping drive a culture of continuous improvement within studio and/or region
· Collecting and analyzing data and testing solutions for process improvements and new initiatives
· Regularly reporting key productivity and quality metrics to stakeholders
· Implementing studio-wide safety programs including disaster preparedness
· Providing daily supervision as well as mentoring, training, development and performance management of Studio Operations team
· Creating training and process documentation

To learn more about Product Imaging /AmazonImaging

BASIC QUALIFICATIONS

· Bachelor’s degree or equivalent required
· Professional experience in an operational management capacity in a high volume commercial environment
· Proficiency with Microsoft Office (focus on Excel)
· Experience managing a team/function
· Excellent English proficiency (written and oral)
· Ability to occasionally travel for business
· Experience identifying and implementing process improvements, preferably with LEAN or Six Sigma methodology

PREFERRED QUALIFICATIONS

· Demonstrated ability to manage high volumes of workflow including prioritization, planning and task delegation under tight deadlines
· Experience successfully leading teams/functions through change
· Proficiency using multiple platforms and software to create/measure productivity and other operational metrics
· Obsession with delighting customers
· Project management skills
· Excellent analytical & problem solving skills
· Ability to influence and build successful working relationships with a diverse set of partners.


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