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Head of Field Services

Schneider Electric

Milton Keynes, United Kingdom

At IMServ, we help our customers use energy better. Our people retrieve energy data from some of the UK’s largest energy consuming organisations. The industry relies on the information our people produce to trade, bill and understand billions of pounds of energy each year. Our specialist services, operated by our experts, deliver tangible energy, carbon and cost savings to our customers by giving access to data intelligence on ‘how’, ‘when’ and ‘where’ energy is used.

We need great people to help us do this. We care about the things you do: being open and trustworthy, delivering our promises, positive customer engagement, being trusted experts and taking ownership.

IMServ makes a real investment in people, offering a challenging but supportive environment, allowing employees to stretch, grow and develop. In terms of career progression, the availability of a comprehensive training programme ensures the only limits are your own drive to succeed.

With varied roles from technical support specialists and field engineers to sales and customer care our collaborative approach creates a holistic ‘I want to work here’ environment. Our open and honest two-way communication underpins cross functional team work and allows every staff member to contribute to the company vision.

We recognise the importance of a work/life balance by actively focusing on employee health, wellbeing and engagement as well as our social and environmental responsibilities. IMServ proactively measures employee engagement and were delighted to achieve 90% in our recent internal survey.

IMServ want our people to feel valued, empowered and recognised for their contribution to the team working towards a common goal.

We currently have an exciting new opportunity for a Head of Field Services role to be based in our Milton Keynes office, with responsibility for leading and managing the operational aspects of the delivery of all field activities to our customers over the entire service lifecycle, including day to day delivery, health and safety, audits, training, field productivity, quality and accreditation. With a team of direct reports including a Senior Field Manager, Field Training Manager and Area Field Managers you will have a strong background in the UK Utilities market, with proven electrical knowledge.

Your sound commercial and financial awareness, proven field team management experience and ability to work in a complex environment with conflicting demands whilst making clear and consistent decisions is imperative to succeed in this position.

At IMServ, Diversity & Inclusion is at the heart of our organisation, it’s an integral part of our history, culture and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company’s future.

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