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Profile Communication Officer (Global)


Geneva, Switzerland

The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern.
It is constantly seeking talented, compassionate candidates with high-integrity to strengthen its capacity to respond urgently to crises, and with the right skills. Given the nature of UNHCR's work, it is essential that its workforce has the right mix of skills and qualities to fulfil its mandate. In this regard, UNHCR is seeking to recruit leading communications professionals with a record in working at strategic level to be part of its high-profile global news teams based in Geneva and New York or out-posted in key regions.

Typical functions may include:
- Serving as UNHCR¿s lead worldwide communications focal point for designated geographic regions, thematic issues.
- Working alone or in teams developing and implementing creative communication strategies and plans that increase exposure of UNHCR and mobilize public, political, and financial support.
- Coordinating and supporting regional and country communication teams to ensure the delivery of coordinated, impactful messages and news packages to key audiences taking into account global and operational strategies and policies.
- Providing expert communications advice to senior staff of the organization including Bureau Directors, Representatives, and on occasion members of UNHCR's Executive Office.
- Re-packaging, writing, editing, re-writing, and commissioning of information/stories including those submitted by field communication staff and others for dissemination via UNHCR and major non-UNHCR channels to global audiences.
- Acting as a leading UNHCR global spokesperson and public speaker, including with a strong representation and profile on social media channels.
- Liaising with UNHCR bureaus and divisions on communications, messaging, recruitment and other operational issues.
- Maintaining for UNHCR relationships with a range of external actors, including government offices, academic institutions, UN and NGO actors, private sector bodies, donors etc.
- Planning and coordinating closely with communications stakeholders across UNHCR's Division of External Relations on upcoming communications initiatives.
- Producing talking points, messages, background information and context, for sharing across UNHCR's global offices and with the UNHCR regional and field communicator network.
- Ensuring frequent and regular news outputs for UNHCR including briefing notes, press releases, fact sheets, press lines, 'if-asked' guidance notes, social media outputs, etc. for the regions and issues under area of responsibility - working closely with country and regional public information staff, subject experts, and regional and country representatives.
- Maintaining up to date specialist knowledge of matters pertaining to the region and issues under area of responsibility and up to date familiarity with UNHCR's wider global operations, policies.
- Researching, studying, and fact-checking in support of expert communications outputs.
- Maintaining a database of journalists and media organizations, drafting news releases, responding to media enquiries, pitching stories and initiatives, and building dialogue with individual journalists and editors, as well as with news-planning desks.
- Undertaking frequent media interviews in support of UNHCR's global news and advocacy output for competitive positioning of UNHCR for its advocacy and fund-raising purposes and to defend or enhance the organization's reputation.
- Producing and encouraging field staff to produce strategic and general interest news and features content for dissemination to external audiences via online channels including UNHCR's.
- Planning and arrangements of events.
- Ensuring strong visibility and unparalleled positioning of UNHCR vis a vis the news-media on key issues of concern including humanitarian emergencies, via channels including the regular Geneva Palais Briefings, the Noon-briefing at UN Headquarters in New York, and via other means as needed.
- Ensure highest standards of accuracy and editorial content in all external outputs.
- Propose and draft news outputs;
- Ensure clearance of news outputs; and advocate constantly for highest communications standards.

General Requirements for all levels:
- Ensuring UNHCR visibility and positioning as the leading authority on refugee and related displacement matters is rapidly secured with global broadcast and media/social media outlets at the outset of new humanitarian situations and maintained thereafter ¿ including through high frequency news output, through ready availability as a lead spokesperson, and through effective media relations.
- Robustly position UNHCR including via global news channels as a leader in protecting, assisting and finding solutions for the world's forcibly displaced and stateless persons.


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