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Localisation Program Manager Arabic

Amazon

London, United Kingdom

DESCRIPTION

Amazon is seeking a talented, passionate Localisation Program Manager for Modern Standard Arabic to join our growing Amazon business. You will work collaboratively with product managers, UX designers, project managers, Software engineers, QA managers and other localization specialists to create a localized experience that feels native to the local customers.

Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, customer obsessed and comfortable working with international teams, partners, and management. The candidate should have a track record of delivering results and use data to drive their communication with stakeholders. The candidate should be able to resolve issues with reduced guidance.

Experience in localising into Arabic is an absolute must for this role. Ideally the candidate also brings experience with the technical challenges when localising into Arabic.

Periodic international travel is required.

Major responsibilities:
· You own UI text and messaging Localisation into Arabic for Amazon ensuring a high quality and compliant localized Amazon experience which attracts Arabic-speaking customers. This may include translation and localization manually.
· You determine the terminology and linguistic style for Amazon.
· You perform localisation tasks and manage external translation vendors to consistently raise that bar on localisation quality.
· You work with QA teams to handle linguistic QA testing across all Amazon compatible devices.
· You work with international teams along the product lifecycle (Product, Design, Engineering and QA) to address issues and to improve scalability of our localisation workflows. You support the implementation of improved localisation tools and processes.
· You project manage localisation of new products and features, seeking operational support from other localisation specialists as well as translation vendors.
· You manage and improve localisation success metrics in collaboration with other localisation managers.

BASIC QUALIFICATIONS

· Proven years of experience in localizing products and features into Modern Standard Arabic and excellent editor skills, especially when it comes to technically complex topics
· Arabic native speaker and excellent English skills, both written and verbal
· Extensive experience in text localisation into Arabic, some experience in terms of technical requirements for Arabic localisation
· Project management skills and the ability to work on different projects in parallel
· Outstanding communication, problem-solving and organizational skills
· Attention to detail and passion for delivering a great customer experience
· Desire to work in a fast-paced, challenging environment
· Quick learner with hands-on mentality
· Sound knowledge on Microsoft Office applications and basic technical understanding
·
PREFERRED QUALIFICATIONS

· Hands-on experience with content localisation systems and Content Management Systems
· Experience in e-commerce/online business

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

All offers are conditional on references, verification of the right to work in the UK, and successful background screening check. This will include previous employment verification, qualification verification (if relevant) and a basic criminal check. Further details of this policy/procedure will be sent to you along with your conditional offer.

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