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Credit Controller-Spanish speaking

Diageo

Budapest, Hungary

Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness.
Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our brands, in how we perform and how we create shared value.
Diageo Business Services have been operating in the heart of Budapest for 15 years and provide added value for the company on a global level in the area of Finance, HR, Commercial Support, IT, Treasury and Business Intelligence.

The taste:

•Maximising cash flow and minimising bad & old debt
•Provide world class back office support for the customer teams and in market finance teams to ensure customer spend payments are processed on time, customers receive their money back hence paying Diageo on time in return.

How to serve:

•Proactive cash collection
•Handle daily order release
•Customer queries and issue resolution (e.g. price, delivery issues)
•Manage relationship with customers, with the market (account managers, credit risk manager, Finance manager) and internally (e.g. customer service team, supply team, warehouse)
•Manage credit risk (monitor payment behaviour of customers and propose credit limit changes)
•Manage customer ledger (up-to-date information about overdue items)
•Maintain customer documentation
•Reporting (daily, weekly and monthly reports)
•Continuously improve the credit control/customer spend process
•Actively promote the CARM/Control agenda
•Manage issue resolution for respective sales organisation(s)
•Continuously support system and process improvement initiatives
•Give input to cash forecasting
•Support OTC supporting functions and processing activities (billing, clearing, customer spend processing)
•Ensure invoices are created on a timely manner, RFT
•Ensure all SAP documents are billed and delivered to customers
•Resolve all interface and EDI related issues
•Any other tasks requested by line manager

Ingredients:

•Fluent English and Spanish language knowledge
•Strong customer service attitude
•Strong interpersonal and communication skills
•Good problem solving skills
•Is a good team player
•Attention to details / Accuracy
•Outlook, Excel and SAP knowledge is a plus
•Proactive, ”can do” attitude

Cherry on top:

•Easy to reach downtown location
•Urban legend is true, we do have a Rooftop Bar
•Opportunity to climb up on the career ladder
•We won the Fittest Workplace Award, of course we have a Gym
•Our unique brands are available in our staff shop
•We live our values and color our lives.

Apply


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