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Regional Learning and Development Manager - Central Region


United Kingdom, United Kingdom


At Amazon, our motto is “Work Hard. Have Fun. Make History.” This is an exciting opportunity to make history by becoming a founding member of a team whose purpose is to solve complex challenges creating unprecedented customer experiences on a daily basis. We’re looking for creative leaders with a passion for innovation, a knack for problem solving, and a passion to create world class customer experiences that will change the face of commerce.

We are looking for a bright, talented, open and communicative

Regional Learning and Development Manager - Central Region

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. As a Learning and Development Specialist you will support all AMZL functions with training and will report to the Learning and Development Manager.

The Amazon transportation team is looking to hire an experienced, innovative, hands-on, and customer-obsessed Learning and Development Team Lead being responsible for our manager’s on-boarding program. You will also play a critical role in the Learning and Development team supporting change within the organisation and ensuring all training intervention represent best practice and is industry leading.

Reporting directly to the Learning and Development manager the ideal candidate will have a minimum of 3 years supervisor/team lead experience with a training background gained within a transport and storage industry or a similar international fast paced customer driven environment. The role will require national coverage and so an element of travel including nights away should be expected.

You will be responsible for:
· Manage Amazon’s Learning and Development team on a daily bases helping them meet their goals of improving safety, productivity and the overall customer experience.
· Ensure training is delivered in an effective and efficient way.
· Support the development of learning solution with the wider learning team.
· Evaluate Amazon’s learning interventions to ensure they meet the highest standards and for continuous improvement.
· Act as an ambassadors for Amazon core values.
· Monitor and evaluate the training delivery of Amazon Learning and Development Associates and Approved Trainers.
· Must be willing to work flexible schedules / shifts as needed.


Required Skills:
· Team development skills
· A strong sense of personal and professional integrity
· Effective team working
· Excellent communication skills for the purpose of knowledge transfer and skill development
· Operationally astute
· Attention to detail
· Demonstrates a methodical approach to tasks

Basic Qualifications:
· Bachelor's level degree in learning and development or psychology or related fields.
· Mininum of 3 years work experience in a learning and development position.
· First management experience.
· Proficiency in Microsoft Office packages such as Word, Excel and Powerpoint and knowledge of working with sharepoints.
· Strong Interpersonal skills - develops and maintains good working relationships with internal customers, treating others with respect, building trust and rapport.
· Drivers license.


A recognised Train the Train qualification or instructor certificate would be an advantage as would a team Lead/supervisor certificate
· Level 3 Award in Education and Training (Formally PTTLS)
· Or Similar

About our rewards

We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary and stock units, we offer a whole host of other benefits, including an employee discount.

There are other, more intangible rewards too. Like our commitment to your development, a refreshing lack of hierarchy, the chance to work with some of the brightest minds in the industry, plenty of team spirit and an informal atmosphere – suits and ties are few and far between.


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