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Senior Partner Manager

Amazon

London, United Kingdom

DESCRIPTION

Senior Partner Manager- Amazon Pay

About Amazon
Amazon.com opened on the World Wide Web in July 1995. The company is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire phone, Fire tablets, and Fire TV are some of the products and services pioneered by Amazon.

About Amazon Pay
Over the past 20 years Amazon has earned the trust of over 300 Million active customers by providing unprecedented convenience, selection and value on Amazon.com. Now, this same purchase experience can be made available anywhere you shop. Merchants who enable Amazon Pay make it easy for millions of the web’s most valuable consumers to safely purchase from them in just a few clicks or taps using the information already stored in their Amazon account. This helps merchants quickly turn visitors into high-value customers, lower acquisition costs, improve conversion rates, and rapidly boost sales revenue. Amazon Pay is now offered in countries in North America, Europe, and Asia, and continues to grow.

Role Description
Amazon Pay is the means by which Amazon extends its relationship with customers beyond its sites. Amazon Pay exports the convenience, trust, and preference for Amazon across the web, apps, and other connected devices. Our goal is to become the method that every customer chooses to pay a merchant, worldwide. Amazon is bringing together its unrivaled customer data, world-class personalization technologies and unique positioning within the ecommerce value chain to enable other retailers and partners to create unique commerce and purchase experiences that benefit buyers and merchants globally. With a relentless obsession for our customers – both merchants and buyers – we are growing rapidly and offer a unique opportunity to join a small, high-visibility organization that has the potential to contribute to a sizeable part of Amazon’s overall growth.

BASIC QUALIFICATIONS

Roles & Responsibilities
Leadership:
· Become a thought leader in defining success criteria and understand business needs of merchants in a dynamic business environment.
· Partner with internal and external teams and other Partner Management teams to align programs and initiatives to drive growth.
· Help build a multi-level relationship engagement between the merchant organization and Amazon
· Partner closely with internal and external cross-functional teams to guide the direction of our product offerings.

Planning/Analysis/Execution:
· Manage complex contract negotiations, creating new models of execution where necessary.
· Identify and optimize high-return marketing engagements with new merchants to drive new revenue opportunities.
· Serve as the primary relationship liaison for business, technical and high priority customer service escalations during merchant launch process.
· Define and deliver the largest new market opportunities. Identify, approach and convert new business and deliver results against target.
· Develop and execute new business strategies which create significant value to the business – opening new market verticals or pioneering new commercial models.
· Identify opportunities to generate massive improvements in transaction volume and buyer/merchant awareness. · Develop a deep understanding of the current and future functionality of Amazon Payments to find and execute new opportunities.

PREFERRED QUALIFICATIONS

- Effective in dealing with C-suite large and extra-large merchants
· History of effectively managing external customers and successfully working with internal teams to build new capability and implement projects
· Independence and flexibility in dealing with multiple complex issues
· Experience executing on programs and projects with minimal resources
· Proven ability to manage multiple, competing priorities simultaneously
· Composed, poised and professional demeanor in all situations.

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