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Coordinator for AV Live events


Dublin, Ireland


The Coordinator’s primary responsibility is to act as the main point of contact for all customers for onsite or offsite support. This includes gathering all pertinent information per event from the organizing party. The team member should have a diverse AV background with experience in audio, video, lighting, and integrated AV systems. Additionally the team member should have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service and be energetically driven to meet the needs of our customers and team.

Responsibilities include:
· Coordination of day to day and large scale events.
· Prompt, thorough, professional communication with customer, team members and business partners.
· Make process recommendations to achieve operational excellence.
· Search out opportunities to help others improve skill sets and knowledge base.
· Any additional responsibilities assigned by management.

· Intake all requests as received.
· Facilitate discovery calls as needed with customers.
· Gather all specific details pertaining to event / meeting
· Work with events team to coordinate gear shipments, specifications and inventory tracking.
· Scheduling and inviting all contacts via Outlook.
· Act as mediator and main point of contact between customers and team members until assigning to a point of contact.
· Input metrics in accordance with coordination.
· Archive all pertinent info for future reference
· Reach out to customer to ensure event was a success, if not record issues and address as needed.


· 2+ years of experience with Operations and live event planning.
· Positive, team-minded attitude.
· Focused, organized and effective in stressful and ambiguous environments.
· Strong written and verbal communication skills.
· Strives for the highest level of service and final product.


· 2-4 year degree in related field or equivalent experience.
· Time management, attention to detail, and ability to multi-task across simultaneous projects
· Experience managing numerous calendars.


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