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Manager - Global Sales

Amazon

London, United Kingdom

DESCRIPTION

Today more than 44% of worldwide purchases from Amazon’s sites are made from third party sellers.

Our customers can choose from more than 120 million distinct products on Amazon.co.uk. That vast choice is only possible because of the many entrepreneurial, third-party businesses who offer their products on the Amazon Marketplace. In the last year, customers purchased more than two billion units from third-party sellers selling on the Amazon Marketplace. Fulfilment by Amazon (FBA) enables growing businesses to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, listing and selling their products across all of our European sites from a single account. This frees them to concentrate on what they do best – finding and developing new products and marketing them to potential customers.
Sellers benefit from lower costs than if they handled logistics themselves; customers benefit from fast, free delivery with Amazon’s trusted service – which in turn leads sellers to see a significant uplift in sales, creating a virtuous cycle.

Job Description
The UK Seller Services business is looking for enthusiastic, smart and innovative leaders to help manage a team of Partner Managers who support seller from the EU to sell in NA. Amazon is devoted to giving our customers an experience that is as fast, simple, accurate and authoritative as possible.

The main responsibility for this role is to recruit sellers to sell in the North American Marketplaces through the management of a team of people and the development of product enhancements such as a reduced cost shipping to the US and the retention of tax advisors allowing Sellers to easily and cost effectively access the EU Marketplace.

This position involves; regular communication with senior management on roadmaps, progress, risks and change control, working with technical teams, putting together and leading cross functional teams, building customer focused, financially persuasive business cases, Driving teams to deliver and developing yourself and those around you. The position comes with three direct reports and a team of 12.

The ideal candidate; is analytical, has great judgement, has creative problem solving skills, is customer-focused and has exceptionally high standards driven from an incessant focus on detail.

Amazon is growing and we need nimble leaders who move fast, like every role at Amazon the ability to create and sustain urgency coupled with a passion for business, technology and delivering a world-class customer experience is a pre-requisite.

BASIC QUALIFICATIONS

· Experience in product/program management
· Experience of managing managers
· Experience leading cross-functional teams involving communicating with senior management
· Bachelor's degree or equivalent
· Expertise in MS Excel
· Knowledge of relational databases (such as SQL)
· Strong analysis skills including experience of predictive modelling
· An exceptionally well rounded communicator, able to clearly articulate thoughts in verbal and crucially written form.

PREFERRED QUALIFICATIONS

The successful candidate will be able to provide evidence of:
· A passion for developing an engaging customer user experience with demonstrated ability to translate customer needs into business and product requirements
· Ability to work in a complex, cross-functional team environment (including technical, marketing, design and merchandising teams), chasing down and following up on dependencies, mitigating risks, and escalating when necessary
· High attention to detail and the management of multiple, competing priorities simultaneously
· Thinking strategically and executing methodically
· Developing leaders from entrance level to senior leaders
· Strong analytical skills, including ability to identify and solve ambiguous problems
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.


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