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Account Manager

Amazon

London, United Kingdom

DESCRIPTION

This is an exciting opportunity for a skilled, highly motivated individual to join a fast paced, entrepreneurial work environment where you'll be the centre of Amazon innovation. Account Managers play an integral role in on-boarding and managing merchants and developing a brand new business area within Amazon.

In this role, you will…

· Act as a main point of contact for merchants with the goal to develop strong business relationships, create mutual trust, resolve conflicts, grow revenue and troubleshoot technical issues
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· Manage numerous accounts
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· Work cross functionally with a team of sales individuals, merchant support, marketing and product teams
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· Effectively utilize internal tools and resources to reduce friction and complexity for customers. Deliver operational excellence for all merchant customers

BASIC QUALIFICATIONS

· Bachelor's degree
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· Proven relevant professional experience
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· Strong relationship management and negotiation skills
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· Excellent verbal and written communication skills
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· Analytical skills with the ability to get into the detail
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· Strong ownership skills
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· Ability to work in an ambiguous environment where continuous innovation is desired

PREFERRED QUALIFICATIONS

· Experience with account management, vendor management is a plus
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· Strong business judgement
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· Ability to consistently deliver results despite competing priorities and distractions
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· Encourage high quality standards and attention to detail
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· Proven analytical and quantitative skills (including effective use of tools such as Excel and Tableau)
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· A history of teamwork and willingness to roll up one's sleeves to get the job done.


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