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SERVICE COORDINATOR EUROPE

GKN

Unna, Germany

About The Opportunity
• Functional and disciplinary leadership for our team of service technicians across Europe
• Manpower planning of international on-site service operations in the area of Powertrain Services
• Collaboration with other GKN subsidiaries regarding service preparations and offer creation
• Communication with national subsidiaries and international service customers for operational planning
• Planning processes for travels, technical equipment, transportation and health & safety
• Maintaining necessary IT tools for resource planning processes
• Support in the creation process around service reports
• Capturing all relevant costs and preparation of invoicing
• Making sure that all available resources are used effectively under consideration of our safety standards

Key Responsibilities
• Experience in coordinating service staff
• Customer care for industrial clients
• Experience in handling tools for service coordination
• Good technical knowledge, preferably in service
• MS-Office & SAP
• Leadership competencies
• Decision-making and problem solving skills
• Service mentality
• Good organizational skills and high level of flexibility with a sense for responsibility and teamwork
• Systematic and independent working style

About Us
GKN is a global engineering business. We design, manufacture and service systems and components for most of the world’s leading aircraft, vehicle and machinery manufacturers. We are continuously evolving, pioneering new technologies and reinventing existing ones, stretching ourselves to be better in everything we do. GKN operates three divisions: GKN Aerospace, GKN Driveline and GKN Powder Metallurgy employing 56,000 people in more than 30 countries. Our products and technologies deliver the power to harvest crops, move earth, mine resources and handle materials. Increasingly there is a need to focus on energy efficiency, increased productivity and safety as well as enabling operators and customers to be continually connected and well informed.

GKN Off-Highway Powertrain is committed to providing products and services that support these requirements and demonstrate our position on developing technologies and solutions for the challenges of tomorrow. Supporting customers in meeting the demands of a crowded planet. GKN Off-Highway Powertrain is a truly global business with 9 manufacturing facilities and 28 service center in over 16 countries across five continents.

Diversity and Inclusion
As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.

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