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End-User Key Account Manager - UK&I

Schneider Electric

London, United Kingdom

Schneider Electric is the global specialist in energy management. We hire individuals driven by a desire to impact the world. With a mission to make the most of our clients' energy, we can help solve the global energy dilemma by helping companies and individuals make more efficient use of the energy they already use. We are passionate about delivering real and innovative solutions in energy management and energy efficiency, making energy safe, reliable efficient, productive and green.

Pelco by Schneider Electric is a world leader in the design, development, and manufacture of video security systems and supporting equipment ideal for any industry. From an impressive manufacturing facility located in Central California and through a responsive global network of professional sales representatives, we continue to offer new technologies, products, and services that constantly confirm our position as the security industry’s premier video systems and equipment manufacturer.

Job Profile

The End-User Key Account Manager is responsible for prospecting and qualifying new key End User Accounts. The End-User Key Account Manager systematically ensures that account plans are in place, executes the growth strategy for his/ her accounts and executes the sales process to achieve growth target and customer satisfaction objectives.

This role is for an energetic and experienced sales candidate, as he or she will be dealing with Business Development and Account Management activities. Identifying key end-users and new sales opportunities, maintaining long term relationships and maximizing sales results are in the scope.

In order to ensure fulfilling of main KPIs, the End-User Key Account Manager is expected to establish and maintain effective working relationships with customers, company management, and fellow employees. Strong communication and presentation skills, as well as in depth knowledge of the video security industry and specifically Pelco product lines and technologies are essential.


· Responsible for developing new business in designated market for end-users. Act as primary business development person in assigned territory:
a. Identifies key end-users
b. Identifies development/sales opportunities and engages prospecting and qualifying actions with end users
c. Defines the growth strategy for his/her accounts and drives its implementation
· Build Relationships with key end users in assigned territory
· Support local requests from partners to visit potential end users
· Follow up on any potential leads or opportunities that come from marketing activities
· Conduct demos of products for any requested customers in assigned territory
· Execute local key end-user events and within assigned territories
· Conduct joint calls with partners and end users.
· Work with Partner managers to identify any end user opportunities that channel partners bring to us
· Establish and maintain a working relationship with key product owners within Pelco to exchange information on new product needs, competitive threats, and new release updates

Uphold Pelco’s commitment to excellence standards at all times
Perform other related duties as assigned


Requirements for the role
-Previous experience in Account management and/or Territory sales and display an attitude that is key to success.
-Bachelor’s degree in a technical area
-Established contacts with decision makers from different segments of the local markets
-Proven competencies in business development and account management
-Willingness to travel within the territory
-In depth knowledge of the video security industry and specifically Pelco product lines and technologies
-Strong communication skills, both oral and written, ability to communicate with all levels of the organization and to tailor the approach according to customer needs
-Ability to simplify and clarify complex problems to broad and diverse audiences and to influence appropriately
-Good personal and project leadership, including the ability to positively challenge in a solution finding framework
-Fluent English skills, Spanish or French would be an asset
-Knowledge of Salesforce and Microsoft Office package


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