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Senior Credit Controller

Diageo

Budapest, Hungary

Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness.
Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our brands, in how we perform and how we create shared value.
Diageo Business Services have been operating in the heart of Budapest for 15 years and provide added value for the company on a global level in the area of Finance, HR, Commercial Support, IT, Treasury and Business Intelligence.

Please note that this position is in a shift from 11AM until 8PM.

The taste:

Maximisation of cash flow by minimising bad & old debt
Provide world class back office support for the customer teams and in market finance teams to ensure customer spend payments are processed on time, customers receive their money back hence paying Diageo on time in return.

How to serve:

• Proactive cash collection (send statements, DD, collection calls, allocation)
• Handle queries and drive issue resolution (log, assign, chase)
• Manage relationship with customers, with the market (account managers, sales representatives, Finance manager) and internally (e.g. customer service team, supply team, warehouse)
• Manage credit risk (monitor payment behaviour of customers and propose credit limit changes)
• Manage customer ledger according KPIs (RC, texting, reconciliation)
• Maintain customer and process documentation
• Continuously look for process improvements to drive customer satisfaction and raise service efficiency
• Train, coach, motivate and develop skills of others within the team
• Train newcomers
• Support TL and manager (taking part in project, reporting and analysis)
• Reporting (daily, weekly and monthly reports)
• Continuously improve the credit control/A&P/customer spend process
• Actively promote the CARM/Control agenda
• Manage issue resolution for respective sales organisation(s)
• Continuously support system and process improvement initiatives
• Give input to cash forecasting

• Support OTC supporting functions and processing activities (billing, clearing, customer spend processing)
• Ensure invoices are created on a timely manner, RFT
• Ensure all SAP documents are billed and delivered to customers
• Resolve all interface and EDI related issues

Ingredients:

• University or College degree and 3 years relevant experience
• Speaks English fluently (and another European language according to market specifics is an advantage)
• Has significant financial knowledge, willing to improve day-to-day
• Has strong interpersonal and communication skills
• Ability to analyse measures and to understand business impacts
• Makes suggestions on improvement actions to achieve business goals and improve business performance
• Solution oriented
• Seen as a strong team player and able to work individually
• Solid PC literacy, strong Excel, SAP and Outlook skills required
• Is self-confident, accurate and pays attention to details

Cherry on top:
Easy to reach downtown location
We live our values and colour our lives
Opportunity to climb up on the career ladder
We won the Fittest Workplace Award, of course we have a Gym
Urban legend is true, we do have a Rooftop Bar
Our unique brands are available in our staff shop.


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