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CUSTOMER SUPPORT ENGINEER

GKN

Vestby, Norway

About The Opportunity
As product support you will play a key part for growing our business and to give our customers an excellent service. You will have attractive products of highest quality and a solid company with strong organisation in your back that puts customer needs, innovation, quality and team spirit highest on the agenda. We believe that you are flexible and like high speed and various tasks during the day.

Key Responsibilities
§ Close discussions with customers to give them technical and commercial solutions

§ Follow-up outstanding offers and close the deal

§ Support sales team

§ Place orders in the system and secure requested delivery time

§ Support telephone lines and expediting desk customers

§ Purchasing of some products

§ Participate in customers event such as exhibitions

We are looking for someone with technical and commercial skills, with experience from B2B-sales. We value documented and proven experience from the industry and knowledge in sales & order planning is important, when we strive for 100 % customer satisfaction. You can speak and write fluently in Norwegian and English (Danish and Swedish is a plus). You are familiar and can use CRM and MS office program. Knowledge in SAP is a plus.

We believe that the right person for this job is full of energy and motivated to support others, have high working moral and shows full respect to customers and colleagues. You need to be self-driven and take personal responsible for succeeds. You also have the ability to be proactive and good in communication to contribute to the development of the business.

About Us
GKN is a global engineering business. We design, manufacture and service systems and components for most of the world’s leading aircraft, vehicle and machinery manufacturers. We are continuously evolving, pioneering new technologies and reinventing existing ones, stretching ourselves to better in everything we do. GKN operates three divisions: GKN Aerospace, GKN Driveline and GKN Powder Metallurgy employing 56,000 people in more than 30 countries.

Our products and technology deliver the power to harvest crops, move earth, mine resources and handle materials.

Increasingly there is a need to focus on energy efficiency, increased productivity and safety as well enabling operators and customers to be continually connected and well informed.

GKN Off-Highway Powertrain is committed to providing products and services that support these requirements and demonstrate our position on developing technologies and solutions for the challenges of tomorrow.

Supporting customers in meeting the demands of a crowded planet.

GKN Off-Highway Powertrain is a truly global business with 9 manufacturing facilities and 28 service centres in over 16 countries across five continents.

Diversity and Inclusion
As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.

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