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Operations Manager

Amazon

Orton Southgate, United Kingdom

DESCRIPTION

Operations Manager (Level 6)
Job Description
The Operations Manager has complete responsibility for the EUKA operation.

Responsibilities:
• Lead and supervise a team of Area Managers (currently 2 front-line Area Managers, one per shift) and up to 150 hourly associates for inbound and outbound operations within the Fulfillment Center.
Manage the EUKA Site, support functions and contracted services, in order to enable Fulfilment Center operations.
• Responsible for the overall safety, quality and performance and customer experience of the shift.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Accountability for meeting and exceeding operational goals.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Mentor, train and develop teammates for career progression and learning
• Ability to develop and share best practices across the shifts and network.

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Additional Job Elements:

• Walking in the FC and around area with great frequency
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

The Operations Manager has complete responsibility for the inbound and outbound operations and/or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts.

Basic Qualifications:
• A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience
• Direct management experience for a salaried employee population and its performance
• Experience with performance metrics, process improvement, and Lean techniques (how, when, who)
• Candidates must be flexible to work weekends and/or overnight shifts regularly
Preferred Qualifications
Preferred Qualifications:
• Degree in Operations or related field and MBA preferred
• Experience with a contingent workforce during peak seasons
• Ability to handle changing priorities and use good judgment in stressful situations
• Management experience in a manufacturing, production or distribution environment
• Interest in long-term career development through assignments in multiple FCs across the nation.

BASIC QUALIFICATIONS

• A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience
• Direct management experience for a salaried employee population and its performance
• Experience with performance metrics, process improvement, and Lean techniques (how, when, who)
• Candidates must be flexible to work weekends and/or overnight shifts regularly

PREFERRED QUALIFICATIONS

• Degree in Operations or related field and MBA preferred
• Experience with a contingent workforce during peak seasons
• Ability to handle changing priorities and use good judgment in stressful situations
• Management experience in a manufacturing, production or distribution environment
• Interest in long-term career development through assignments in multiple FCs across the nation.


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