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Cluster Coordinator (PRT)


Kinshasa, Congo

Procedures and Eligibility
Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Duties and Qualifications
Cluster Coordinator (Protection)


In complex humanitarian emergencies and natural disasters where UNHCR is designated as the Protection Cluster Lead Agency under the Cluster Approach, the position of Cluster Coordinator performs a dedicated coordination, strategy development and advocacy function. The Protection Cluster Coordinator reports directly to the UNHCR Representative who has final accountability for the performance of UNHCR as Cluster Lead Agency. At the same time, the incumbent effectuates UNHCR's commitment to work within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach. The UNHCR Protection Cluster Lead Agency functions, embodied in the role of Cluster Coordinator, are critical in ensuring UNHCR¿s leadership within a diverse protection community.

The Cluster Coordinator (Protection) represents the Protection Cluster in Inter-Cluster Coordination mechanisms. The Cluster Coordinator advocates for protection mainstreaming in the humanitarian response, leads the mainstreaming of early recovery activities in the Protection Cluster, and spearheads the integration of cross-cutting issues into the work of the Protection Cluster, especially age, gender and diversity.

The Cluster Coordinator (Protection) works closely with and/or directly supervises a multi-functional UNHCR Protection Cluster Support team, including, but not limited to, the areas of information management, needs assessment, profiling, registration, reporting and advocacy.



- The protection needs of populations of concern are met through timely and coordinated action by all cluster members;
- The protection of populations of concern is maximized through research, advocacy and effective consultative and feedback mechanisms;
- Effective coordination mechanisms and tools, including information management, are established and maintained with cluster members, government counterparts and donors, ensuring timely and effective needs assessment, planning, prioritization, implementation, reporting and evaluation;
- Strategies and activities delivered by the Protection Cluster enjoy political and/or financial support by other clusters, government, donors and other partners through effective prioritization, advocacy and resource mobilization;


- Ensure that the protection response is driven by a Protection Cluster strategy developed in a consultative process with external partners and is integrated into the Humanitarian Country Team¿s common humanitarian action plan;
- Convene and facilitate meetings in line with the Principles of Partnership, ensuring that cluster meetings are consultative and results-oriented;
- Ensure coordination with government counterparts and other relevant authorities;
- Lead the design of transition strategies for the Protection Cluster: facilitate the development of a strategy for the cluster ensuring proper linkages with disaster risk reduction, relief, and recovery and development efforts.

- Lead, coordinate and conduct within the Protection Cluster or at Inter-Cluster level protection needs assessments, including participatory assessments;
- Ensure that the Protection Cluster covers all identified protection needs of the affected population;
- Provide strategic direction to development of common funding criteria, resource mobilisation and prioritization within the Protection Cluster for inclusion in Consolidated Appeals and pooled funds processes; Establish mechanisms for accountable and transparent financial resource allocation within the cluster.

- Coordinate the delivery of protection training activities for Protection Cluster members, other local partners, and relevant authorities;
- Coordinate initiatives to build the protection capacity of the national and local government, partners and civil society.


Undergraduate (Equivalent of a BA/BS) degree, preferably in Law or Human Rights, International Relations or related protection oriented discipline;
Minimum 8 years (with graduate degree) or 9 years (undergraduate degree) of relevant job experience preferably in working with Protection Cluster, IDP Operation or Country Operations applying the Cluster Approach;
Excellent knowledge of English and another relevant UN language.


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