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Senior Global Communications Officer


New York, United States of America

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Duties and Qualifications
Senior Global Communications Officer (NY)


The Senior Global Communications Officer (NY) will work under the direct supervision of the Head of the Global Communications Desk who in turn reports to the Chief of Section (News & Media) within the Division of External Relations in Geneva (HQ). S/he works closely with other Communication Officers on the Global Communications Desk (New York), Geneva Headquarters and field, and will have extensive contact with a wide variety of external audiences - media personnel, public-at-large, diplomats, scholars and staff from other UN organizations - in the context of disseminating information and gathering support for UNHCR¿s global activities.


- UNHCR's Global Communications Desk (New York) is strongly positioned among international media and foreign desks globally and in New York as a leading source for news, information, comment and interviews about issues under UNHCR's mandate.
- UNHCR is recognized as the leader in protecting, assisting and finding solutions for the world's forcibly displaced and stateless persons.
- UNHCR¿s public positioning and reputation are enhanced through robust, timely, and effective media relations.
- UNHCR¿s authority and expertize are supported by knowledgeable media interactions and interviews on global and regional news channels.

- Serve as UNHCR¿s Global Spokesperson in New York on all issues of concern to UNHCR (with the exception of those led by the UNHCR Regional Office in Washington DC).
- Develop and implement communication strategies and initiatives that support a high media profile for UNHCR, increase exposure of UNHCR and mobilize public, political, and financial support.
- Advise other UNHCR communication staff to ensure the delivery of coordinated messages to key audiences taking into account global and operational strategies and policies.
- Liaise with the bureaus and divisions on operational issues and key message frameworks.
- Undertake frequent media interviews in support of UNHCR global news output and reputation, respond to media enquiries on deadline, and build dialogue with individual journalists.
- Produce frequent and regular new outputs. These may be briefing notes, press releases, fact sheets, press lines and 'if-asked' guidance notes, social media outputs, etc. working closely with experts in the New York Office, other parts of DER, HQ Bureaus and Divisions, country and regional public information staff, subject experts, and regional and country representatives.
- Maintain up to date knowledge of UNHCR's wider global operations, policies and issues, including through regular contact with HQ communications counterparts.
- Build and maintain for UNHCR a database of journalists, media organizations and communicators from partner agencies and organisations.
- Identify opportunities for media amplification of UNHCR messaging, including through the Office of the Spokesperson for the Secretary-General, DPI and other channels.
- Offer editorial guidance and coordinate training activities for field based communication staff.
- Ensure highest standards of accuracy and editorial content in all external outputs.
- Assist in the recruitment/selection of field-based communications staff as needed.
- Undertake short-notice field missions to humanitarian emergencies and other situations as needed.
- Work closely and in an integrated manner with other communications colleagues in the Global Communications Desk NY and other parts of DER on assigned projects.

- Assess interview requests and information questions and formulate appropriate responses.
- Answer media queries including on issues of political sensitivity.
- Devise messages, propos news and advocacy positions, develop new products.

- Graduate degree (equivalent of a Master's) preferably in Communications, Political Sciences, Public Information, or International Relations.
- At least 8 years of progressively responsible experience in communication, journalism, marketing, 6 of which are at the international level.
- Expert knowledge of the media environment in New York and North America, including an understanding of key publications, programmes, knowledge of media influencers and their areas of interest.
- Extensive media contacts with key foreign news editors, news planning editors, influential journalists and writers covering international affairs/human rights/refugee issues.


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