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Network Technician AWS


London, United Kingdom


We are looking to hire a highly motivated, best-in-class Network Technician I to join our growing team within Networking. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.
Our ideal candidate is comfortable working autonomously, very detail oriented, possesses strong written and verbal communication skills and has experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work under limited supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand.
Network Technicians are expected to work within established best practices, assist to refine operational procedures and constantly think proactively and innovatively. The desire and ability to work in a fast paced, ambiguous, collaborative environment is essential for success in Amazon.


· AS/BS in Computer Science; or Certification in a relevant field (CCENT, Network+, CCNA) and up to 2 years of Networking Deployment experience; or an equivalent combination of education and experience.
· Deliver simple, sustainable and repeatable solutions and processes.
· Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
· Good understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls at the enterprise level.
· Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
· Experience with cabling infrastructure best practices and methodologies.
· Familiarity with common networking terms and fabric based network design.
· Manage work and priorities through ticketing system and workflows
· Collaborate with various stake holders to remove project obstacles
· Ability to travel within geographical work area is required, some travel outside traditional work area may be requested.
· Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
· Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
· Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
· Complete customer requests via Remedy trouble ticketing system and project management workflows
· Participate in the migration, basic configuration and rollout of new or upgraded hardware


· Comfortability with small to medium and slightly complex project scopes and ambiguous details within work environment
· Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs
· Familiarity with major Command Line Protocols (Cisco IOS, JunOS, etc.)
· Strong understanding of Ethernet and IP networking
· Background in large scale datacenter network implementations and support.
· Experience working in virtualized enterprise networking environments
· Knowledge or awareness of IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus

Other Qualifications & Responsibilities
· Experience dealing with customers during problem resolution and operating efficiently under pressure.
· Effective prioritization and time management.

Physical requirements
· Ability to move and lift computer equipment up to 50lbs


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