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Project Support Officer

University of Sheffield

Sheffield, United Kingdom


Be a part of a major University-wide change initiative that aims to transform service provision, simplify processes and support new activities.

Students are at the heart of our University, and the systems and processes which help us to support and interact with students are vital in making sure that the University provides an outstanding student experience, from initial enquiry through
to graduation. The Student Lifecycle Project has been established to develop a future vision for the student lifecycle, and to manage the resulting development.

We are seeking a highly motivated and enthusiastic Project Support Officer, with experience and knowledge of working within a Project/Programme Management Office. The successful candidate will play a substantial role in the implementation
of a new student information system and CRM solution. This is an exciting opportunity for you to play a key role in the delivery of a major change programme of significant strategic importance.

You will play a key role during the project’s implementation phase, applying your Project Office skills to develop and refine project procedures, documentation and governance reporting. You will be able to plan and progress work activities in the
mid to longer term, be well organised, a strong communicator with the ability to engage effectively across technical and non-technical colleagues.

We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.

Job Description

Main Duties and Responsibilities
• Ensure the agreed project management methods, standards and processes are maintained throughout the project lifecycle
• Maintain appropriate project configuration management procedures
• Co-ordinate the production of all reports and produce project summary reports
• Define and document project procedures in accordance with agreed methodology
• Advise and assist project team members in the application of project procedures, disciplines and recording and reporting standards
• Maintain risk and issue logs and change control records
• Provide cover for the Project Co-ordinator who supports the whole project team
• Support the programme by providing quality assurance on all project documentation (e.g. Project Initiation Documentation, Board papers, RAID log, etc.)
• Support the production of Programme Status Reports
• Share lessons learned and best practices across project teams
• Any other duties, commensurate with the grade of the post


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