Chesne Stafford to drive MetLife's business growth in new role as Chief Customer & Marketing Officer

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Chesne appointed MetLife Chief Customer & Marketing Officer

Chesne appointed MetLife Chief Customer & Marketing Officer

MetLife has announced a new leadership appointment designed to drive business growth and strengthen key capabilities in the business and to deliver on its vision of being the fastest, easiest and most caring life insurer.

Applying her skills and experience with a customer lens

Chesne Stafford is taking on the newly-created role of Chief Customer & Marketing Officer. The role has been created to expand MetLife’s customer-centred approach and elevate the role of customer in the business.

She brings to the role over 20 years experience in financial services and a passion for advocating for both clients and customers. Chesne is currently Chief Distribution Officer at MetLife where she is responsible for leading the growth in Group insurance to become third in the market.

“These appointments are a boost to our bench strength in customer and marketing, and sales and distribution. We plan to grow the business and to be able to do that we need the right capabilities at the most senior level. I see the need to push harder in both these areas as the way forward to making a real impact on the market and ultimately our customers," says Richard Nunn, MetLife Chief Executive Officer.

“Chesne has built our distribution strategy and led the growth that’s resulted in MetLife being 3rd in the group market. This new role is an opportunity to apply her skills and experience in distribution with a customer lens. We need someone always championing our customers, and making sure we’re creating experiences that meet their needs and expectations."

Join talented women leaders like Chesne at MetLife

MetLife is committed to providing its female employees access to a range of career opportunities.

If you want to join a prime employer for women, research MetLife's job vacancies to see where your skills and experience might lead you.


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