Amazon creates 1,000 new permanent jobs in Italy for people with a range of experience, education and skill levels, from engineers and software developers to logistics and marketing experts

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Amazon creates 1,000 jobs in Italy to improve customer experience

Amazon creates 1,000 jobs in Italy to improve customer experience

 July 04, 2019

Amazon has announced that it is creating 1,000 permanent jobs in Italy in a move that will take the company’s total workforce to over 6,500. These new job opportunities are for people with all types of experience, education and skill levels — from engineers and software developers, to logistics and marketing experts.

Creating new jobs across Italy

Many new roles will also be available at Amazon’s new fulfillment center that opened in Torrazza Piemonte (Turin) and at its Delivery Stations across the country. Further roles will be available at Amazon’s existing fulfillment centers in Castel San Giovanni (PC), Passo Corese (RI) and Vercelli, at its sortation center in Casirate d’Adda (BG), at its Customer Service center in Cagliari, and at the company’s corporate offices in Milan.

“Our investments in Italy are increasing at a fast pace and we’re thrilled to be creating great new jobs across the country. These 1,000 new employees will support us in further improving the customer experience – offering wide selection, low prices and fast delivery for both Amazon products and for products sold by the thousands of Italian SMEs and artisans who rely on Amazon to expand their sales in Italy and abroad," says Mariangela Marseglia, Amazon Country Manager in Italy and Spain.

"To reach these goals, we are committed to investing in an even broader logistics infrastructure, and to finding talent for our many different businesses, including research and development. We know it’s still at Day 1 and this drives us to multiply our efforts to keep inventing for Italian customers and small businesses.”

Amazon Italy woman country manager

Contributing to growth in Italy through AWS

Amazon Italy's corporate offices in Milan has 15 floors and 17,500 sq m in the heart of Porta Nuova District. It can host more than 650 permanent employees with a wide range of corporate roles available, from vendor managers to account managers helping small and medium sized enterprises (SMEs) to increase their sales on Amazon. There are also roles for business development managers, advertising specialists and many others.

Amazon Web Services (AWS) is also contributing to the growth when an infrastructure region will be opened in Italy. New roles open in AWS include account managers, business development managers, data center technicians, partner development managers, solutions architects, software development engineers, support engineers, systems development engineers, and many others.

AWS has been continually expanding its services to support virtually any cloud workload, and it now has over 165 fully featured services for compute, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management. The new AWS Milan infrastructure Region will also enable Italian customers to securely run workloads and store data in Italy and serve end-users with even lower latency.

Bringing together technological innovations

Amazon is also doubling the number of employees of its Italian Development Center in Turin, including professionals dedicated to advancements in speech recognition and natural language understanding for Alexa, Amazon’s cloud-based voice service behind Amazon Echo devices, Amazon Fire TV and Amazon Fire tablets.

After opening three delivery stations across Italy in Buccinasco (Milan), Burago (Monza e Brianza) and Rome, Amazon has also opened a new fulfillment center in Torrazza Piemonte and new delivery stations in Arzano (Naples), Verona and Settecamini (Rome).

“Amazon is committed to bringing technological innovations to its logistics network to improve the service to Italian customers and to provide an optimal working environment for its employees," says Fred Pattje, Amazon Operations Director for Italy, Spain and France.

"Focusing on innovation is a core principle in every new service and structure: this is why Amazon is searching for talents in the operations field who look forward to new challenges and are passionate about learning”.

Providing funding for adult education

All permanent Amazon employees, whether they work in the company’s Italian operations sites or corporate offices, receive competitive pay and a comprehensive benefits package, including life and disability insurance, and employee discounts. Salaried employees receive private medical insurance on top of the above. Amazon also offers fulfillment center and customer service associates an innovative program called Career Choice that provides funding for adult education, offering to pre-pay 95% of tuition and associated fees for nationally recognized, in-demand courses, for a maximum of €8,000 over four years.

Amazon was selected this year by Universum as one of the “Most Attractive Employers in Italy.” Over 40,400 students from 44 different Italian universities ranked Amazon 4th as the best company for business students, among all Italian companies, 6th for engineering students. Amazon got the podium in the Innovation Index: a metric created to monitor how companies are associated with innovation, both in terms of offer to customers and as a work environment where employees can adopt new technologies in everyday working life.

Supporting and empowering entrepreneurs

Alongside the new permanent roles that the company is creating, Amazon continues to empower entrepreneurs and individuals who want to start their business, digitize an existing one or earn extra money to supplement their incomes through different programs: Selling on Amazon and FBA. More than 10,000 jobs are supported by third party businesses selling on Amazon.

Made in Italy

Independent sellers offer on Amazon a variety of new, used, refurbished, and collectible merchandise. Artisans can sell their unique, handcrafted goods to Amazon's hundreds of millions of customers worldwide, using the Handmade store. The Made in Italy Store opens the doors of artisans’ workshops in Tuscany, Sardinia, Calabria, Campania, Piedmont, Sicily and in the territories of Bergamo and Vicenza.

Join an innovative and pioneering company

At Amazon, everyone is empowered to share new ideas and to contribute their own unique special talents and abilities to the company. 

Search and apply for an amazing career with Amazon today - especially jobs in Amazon's Fulfilment Centres.


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