Esra Avsar, Technical Advisor to the Head of Amazon EU Retail, lives and works in Luxembourg where she enjoys constant learning and diverse opportunities

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Esra Avsar is a Technical Advisor at Amazons European HQ

Esra Avsar is a Technical Advisor at Amazon's European HQ

 August 13, 2019

Esra Avsar is the Technical Advisor to the Head of Amazon's Retail Business in its European HQ. Esra shares what it’s like to live and work in Luxembourg and how she has charted her own path at Amazon.

Thriving in a strong international environment 

Over 2,000 Amazonians are located at Amazon's European HQ in Luxembourg, where Esra is based.

“I don’t feel myself as a foreigner here. I enjoy the quality of life, and the pace of the country," she says.

"The nature is amazingly beautiful and I feel I’m evolving in a strong international environment with people from several different countries and backgrounds, and this is what I truly enjoy.”

Responsible for defining customer experience

Esra started her career with PWC in transactions services and corporate finance before joining the Strategy and Investor Relations teams at Turkcell, a leading Telecom company in Turkey. After achieving an MBA at INSEAD, she joined the Private Brands team at Amazon, where she worked on building a new business area and also developing a team.

Later roles meant she had to improve the customer experience for Amazon customers in partnership with diverse internal teams including different business areas, like Amazon's legal service.

Esra then played a role in developing Amazon's Turkish website.

“It was super emotional because it’s my country. I was responsible for so many things: Defining the entire customer experience, managing public policy, recruiting, choosing a building and so on," she says.

A constant learning experience at Amazon

“My experience at Amazon is constant learning,” explains Esra. “I’ve been very lucky to have diverse opportunities working with smart people and very inspiring managers. I’m trying to be the enabler - finding the middle ground on how to prioritize certain projects. Everything we do is about the customer at the end of the day and I prioritize based on that.”

Diversity is crucial. It brings challenges, because people have different backgrounds,” she adds. “Amazon offers so many opportunities. You can change roles and try different things. You shouldn’t be afraid to get out of your comfort zone, I’ve changed jobs three times in five years.”

Join ambitious women like Esra at Amazon

Amazon is always looking for women who embrace learning and stepping outside their comfort zone.

If you want to take advantage of the many exciting opportunities at Amazon, search and apply for a job today.


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