MetLife Head of Public Policy, Cathy Duloy, receives Industry Excellence Award from The Financial Services Council in Australia


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Industry Excellence Award for MetLifes Cathy Duloy

Industry Excellence Award for MetLife's Cathy Duloy

MetLife Head of Public Policy, Cathy Duloy, is recognised for her exceptional work, having been awarded an Industry Excellence Award from The Financial Services Council (FSC) in Australia.

Through the awards, the FSC rewarded financial services individuals for their sustained professional support for and leadership of the financial services industry at the Financial Services Council Summit.

Delighted to be recognised for contributions to financial services

“I’m really delighted to be recognised for the contribution that I, and others, have made to the industry in what has been a demanding year. I’m grateful to the FSC for this award and the opportunity to contribute to the debate on how the industry can better serve all Australians. The regulatory environment is challenging for all of us but we have an obligation to advocate on behalf of our customers and that’s what we’ve focused on this year," says Cathy, who has won the award for the second time.

Playing an integral role in working groups and committees

Cathy has led MetLife’s Public Policy agenda since 2017, and has been an active leader in the life insurance industry for more than two decades. As well as having been a long-term active participant with the FSC, Cathy has played an integral role in several working groups and committees, including the Life Code of Practice Working Group, the Life Regulatory Affairs Working Group and the Mental Health Working Group, among others.

Shaping key outcomes for her industry

Through her work, Cathy has played a pivotal role in shaping key outcomes for the industry, including rallying support from the FSC around the Productivity Commission on mental health, demonstrating industry leadership in response to the Government introduced Design and Distribution Obligations and Product Intervention Power Legislation, helping support and promote the need for quality data within the life insurance industry and has been deeply involved with the FSC’s work on early intervention. In addition, she has helped MetLife and its clients understand and navigate the complex and changing regulatory environment, especially regarding the Protecting Your Super legislation.

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