Medtronic leaders share their five pillars to success

Medtronic leaders share their five pillars to success

 December 11, 2019

Medtronic's Chief Human Resources Officer (CHRO) Carol Surface was featured by, alongside Medtronic CEO Omar Ishrak.

The duo discussed their roles as leaders at world leading medical technology company, Medtronic. They explained what makes a top performing CHRO.

The five pillars of a world-class CHRO

"Serving as the HR functional business leader is the foundation of the CHRO’s role. CHROs also are expected to either come into an organization with, or quickly acquire, business acumen specific to the company they are serving, as well as to work with executive peers to shape and influence business strategy. These three areas of expertise are considered non-negotiable: they are essential for success in this - and any - C-Suite position," they commented.

"The five pillars (pictured below) that sit atop the model’s foundation outline the key responsibilities that define a world-class CHRO. These pillars require the CHRO to step beyond HR functional management to truly lead the business in the critical areas of talent strategy, enterprise change and company culture, as well as to serve as a trusted advisor to the CEO and the board. The CHRO role as outlined by this model is much richer and more complex than that of a functional leader, and we believe it captures the full potential of the CHRO and what the CEO should expect from him or her."

Medtronic Five Pillars CHRO

Read the full article profiling Carol and Omar's leadership views at

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