"We've had to think fast and move quicker" - Amazon VP of Worldwide Workplace Health and Safety shares insight into working safely during COVID-19 crisis

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Amazon Health & Safety VP talks employee safety during pandemic

Amazon Health & Safety VP talks employee safety during pandemic

 May 05, 2020

Heather MacDougall, Vice President of Worldwide Workplace Health and Safety for Amazon, was interviewed by Business Insider about Amazon’s response to the COVID-19 pandemic.

She described her key priorities and the ways in which Amazon is adapting the way it operates.

Reacting with speed and keeping Amazonians safe

“I’ve learned in my first year with Amazon that there’s speed in business, there’s Amazon speed, and now there’s pandemic speed. We’ve had to think fast and move quicker," Heather told Business Insider.

She explained Amazon is tracking confirmed and suspected cases among employees and third-party workers, in addition to tracking the rate of employees going into quarantine due to close contact exposure.

“We have seen the quarantine rate fall dramatically. We aren’t done though, we’re continuing to innovate, exploring technology, such as through an app, to assist in reminding our people of the importance of social distancing – and providing reminders when they get too close," she commented.

Assessing new and existing protective measures

Heather attends meetings assessing Amazon's protective measures, such as temperature checks and disinfectant spraying in buildings. She helps manage the company’s response internally, and has been contacting “peer companies” to discuss global supply chain issues.

“Like so many people, my days are long and blur one into the other. I have two teenage daughters, one home from college, and I try to take a break for dinner with them or to get outside to go for a walk or run but each day is consumed with planning and assessing Amazon’s COVID-19 response. We can’t rest," Heather added.

Read Heather's full interview with Business Insider.

Join motivated leaders like Heather at Amazon

Women such as Heather at Amazon do not shy away from challenges, and are ready for action at difficult times.

If you believe you have what it takes to become an Amazonian, search and apply for current job opportunities.


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