When Service Delivery Expert Elena Rosu wanted to develop her management skills, Schneider Electric supported the process


Elena Rosu is a Schneider Electric service delivery expert

Elena Rosu is a Schneider Electric service delivery expert

 June 09, 2020

For International Women in Engineering Day (INWED) we're profiling some talented women engineers whose careers are truly thriving at Schneider Electric

Meet Elena Rosu. She's a Service Delivery Expert at Schneider Electric. She manages the Service Security team for Midlands and Bristol & South Wales. She is responsible for developing news ways to keep Schneider Electric customers happy.

Elena chats about her career at Schneider Electric, particularly how the company has supported her desire to develop her management skills.


What is it like to work in Schneider Electric?

The best word to describe the role is "active". I have the opportunity to work with the customers, engineers and the Schneider Electric business and also develop new ways and ideas around how to keep the customer happy. Being able to deliver the high quality Schneider Electric service through engineers is, from my point a view, wonderful. Numerous challenges arise all the time but with team work, mutual understanding and customer communication everything can be solved.

When and why did you decide to become an engineer?

Four years ago I decided to become an engineer because I loved the idea of being more hands on in my job. The engineer role gave me the opportunity to discover my strengths and proved that I could do anything as long as I try and do my best. The freedom of the role was impressive and having to go out there to meet and interact with customers was ideal for me.

Why Schneider Electric?

Great colleagues, extremely supportive business and the drive of having their employees improve their skills in order to develop in the right direction.

How has Schneider Electric supported your career?

Schneider Electric offered me the support to develop my skills, offered relevant feedback on how to develop myself in the company and the team members that were always supportive and patience during my development.

How has flexibility supported your career choices and options?

I wanted to develop in the management area and Schneider Electric has been extremely supportive with the process. I now have 6 security engineers and more than 20 customers across Midlands and Bristol & South Wales that I proudly look after.

What has been your most rewarding experience as an engineer?

The most satisfying part of the job is after I finished an installation, took a step back and had the credit from the customer after a job well done.

What has been challenging as an engineer?  

I think the standby was challenging at the beginning as it took me a while to get used to the idea of being woken up in the middle of the night to attend a fault call but I eventually got used to the idea.

What's your advice for women interested in engineering?

Prep yourselves with patience and take credit for the things you accomplish as those are the things that will keep you going when things get tough, when you think you can't do it and feel like it's not for you. You can! you just need to be patient with yourself.

Who has been your greatest support at Schneider Electric?

My manager for believing in me and trusting my strengths.


Forge an engineering leadership career at Schneider Electric

At Schneider Electric, there are plenty of opportunities for women engineers to secure leadership roles, develop management skills, and work with diverse teams and customers.

If this sounds like an ideal career, search and apply for a job at Schneider Electric.

 

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