Capgeminis Claudia Crummenerl interviews Harvard professor

Capgemini's Claudia Crummenerl interviews Harvard professor

 September 15, 2020

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In a Capgemini Invent podcast, Harvard Business School Professor, Frances Frei, discusses the core of today’s leadership challenges.

Frances Frei podcast

Leading inclusive teams to achieve a diverse and thriving workforce

Speaking with Capgemini Change and Transformation Experts Claudia Crummenerl and Christof Ziegler, Frances discusses how to foster leadership at all levels of an organization and lead inclusive teams to achieve a thriving and diverse workforce, while making sure teams can stay on track with your strategy and culture in a leader's absence.

"Leadership is about empowering other people as a result of your presence while making sure that impact continues into your absence.“ This quote is at the core of Unleashed - a book by HBS Professor Frances Frei and Anne Morriss. Claudia Crummenerl and Christof Ziegler talk with Frances about how to lead inclusive teams, and how to make sure your teams can stay on track with your strategy and culture in your absence.

Listen to Capgemini's Empowering Leadership podcast.

Christine Crummenerl is a digital leadership expert

Frances is interviewed by Christine Crummenerl, Global Vice President, People and Organization at Capgemini Invent.

Claudia Crummenerl joined Capgemini Invent for their reputation in organizational transformation and change management. The People and Organization teams represent the employee perspective in change projects and support clients in the design and implementation of their transformation.

Claudia is an expert in the people perspective of digital, looking after how leadership in the digital age is evolving, how talents and workforce transform through automation and AI and how to engage with employees during the transformation process.

Her competency areas are on future leadership and talent, organizational dexterity, change management and rollout for large (digital) transformation processes in an international context. During her career, Claudia led several teams of different sizes and over 12 years of leadership experience in industry and consulting.

With Capgemini Invent’s strategic focus on Digital Transformation, Claudia has focusing her thought leadership on how digital is transforming leadership, workforce and organizations. 

Capgemini's approach to leadership

Capgemini leadership

Technologies are the drivers for disruption, but Digital Transformation needs people leading it.

How can companies exploit the benefits of digitalisation to develop innovative products, attract new clients and enter new markets?

Capgemini believes in the following success factors of every digital transformation: An ambitious digital vision with focus on digital investments, a clear governance, strong leadership skills and the ability to continuously engage employees.

According to the Digital Mastery Survey from Capgemini’s Research Institute, only 35% of organisations say they have the leadership capabilities required – despite leadership being a key success factor for digital transformations. It is Capgemini's strong ambition to change this.

For Capgemini, leadership is about creating the right setting for people and organisations for further development.

The company offers leaders a systematic approach to successfully navigate their organisation through the digital transformation and to inspire and motivate their employees to participate on this exciting journey.

Leadership Savvy is an everlasting stable and important foundation of leadership. Trust and respect are essential to initiate change.

Building Digital Literacy is key to create the digital DNA of an organisation. In order to shape the digital vision of a company and derive pioneering digital business strategies, leaders need to know their options and tools.

Digital transformation leaders spotlight the right leadership style to guide through an instable environment. Digital Leadership Proficiency means creating the right leadership style to lead the journey. For this, Capgemini has created four leadership roles which a modern leader should adopt depending on situation and context.

Each of these roles combines various skills – HEAD, attitudes – HEART and behaviours – HABIT to answer flexibly to VUCA challenges.

Leaders can shape the digital future

Capgemini believes that digital transformations must be defined and driven top-down, but implemented and scaled bottom-up. With its target-group oriented Learning Journeys it supports leaders to shape the digital future of their organisations.

Shape the Future supports executives to shape and promote a Digital Vision across their company. In a Digital Vision Workshop, executives work on the creation of a Digital Ambition and a specific Transformation Roadmap.

Set the Direction supports division heads to coordinate and focus their investments. During Digital Focus Days division heads create implementation strategies and build the governance of digital transformation. Furthermore, digital skills and leadership competencies are built in these sessions.

Deliver Results supports team leads to set up a digital ecosystem. In a Digital Leadership Academy they receive the relevant leadership and digital skills to implement transformation projects and establish a connected organisation including all employees in the transformation.

Shape your Future at Capgemini

At Capgemini, employees are all inventors. They collaborate with Capgemini clients to invent new business and operating models, products and services, customer experiences and find new sources of value creation and draw on each other’s capacities and experiences, to inspire and motivate one another and have fun along the way.

Enjoy a challenge, have a thirst for knowledge and a desire to be one of the best?

Research job opportunities with Capgemini - and ace your career!


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