Schneider Electrics Mai Lan Nguyen: Moments that matter

Schneider Electric's Mai Lan Nguyen: 'Moments that matter'

 August 23, 2021

What are employees looking for in a post-pandemic work environment? 

Mai Lan Nguyen, Senior Vice President, North America Human Resources at Schneider Electric, discusses employee satisfaction during the return to "normalcy."

She shares her views on how organizations can better prepare themselves for a smooth return-to-office journey and ameliorate employee experience as they recover from the effects of the COVID-19 pandemic. 

Mai also shares discusses Schneider Electric’s initiative that provides flexibility for women and men to balance both their professional and personal life.

"There will be an interesting shift of values within the workforce over the next few years as we recover from the COVID-19 pandemic. Employees are now asking themselves, “Do I like how I’m being treated here?” and “Do I want to stay here?” says Mai. "We know that employees have high standards on who they want to work for and that they have other options, so we need to keep them engaged and happy. To bolster the employee experience, businesses need to offer the whole package to employees and even prospects, too. It is about championing the right value proposition which goes way beyond the financials. It is about working for a company that has a meaningful purpose, a competitive set of benefits, the right work culture, a flexible schedule and more."

She believes that HR leaders must come up with a sophisticated approach in terms of offering tailored responses to employees' challenges and managing workers' overall experience as organizations enter the next phase.

"We continue to evaluate how we can focus on the future needs of our employees and what we call ‘’moments that matter”, meaning important career milestones such as onboarding, changing of roles, promotions, and departures to name some examples," explains Mai.

Read the full article featuring Schneider Electric's Mai Lan Nguyen.


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