CNA is committed to building and sustaining a diverse workforce and an inclusive environment. Employees with different points of view, frames of reference and life experiences bring an energy and unique advantage that is essential to delivering on our mission. CNA believes diversity and inclusion reflects the world in which we live.
It creates a dynamic work environment that fosters trust, innovation and excellence, while providing an atmosphere where every employee feels respected, motivated and empowered to perform at a peak level.
Developing a concrete set of goals to guide its work

CNA has developed a concrete set of goals to guide our work and hold ourselves accountable:
- Workforce Diversity: Build and develop a diverse, high‑performing workforce by recruiting from a diverse, qualified group of potential applicants representative of all segments of the United States.
- Workplace Inclusion: Create a dynamic and inclusive work environment that fosters trust, innovation and excellence, while providing an atmosphere where every employee feels respected, motivated and empowered to perform at a peak level.
- Leadership: Equip leaders with the ability to build and sustain a diverse and inclusive workplace while creating a dynamic environment that fosters trust, innovation and excellence.
To measure its progress and achieve its goals, CNA has created strategies and specific actions, led and facilitated by employees at all levels and from all backgrounds.
Cross-functional, employee-led working groups
CNA's Diversity and Inclusion (D&I) Working Groups are an integral part of the overall D&I strategy. There are three cross-functional, employee-led working groups called "pillars."
- The Environment at CNA working group ensures CNA's environment is conducive to retaining a diverse workforce. It determines today's D&I environment baseline, identifies key issues and establishes an implementation plan to address them. Activities include lunch and learn sessions, training and an annual D&I event.
- The Hiring Pipeline working group supports CNA’s effort to develop a diverse workforce. The group explores and develops options for increasing the diversity of CNA's candidate pipeline in gender, race, academic qualifications and other demographics. The Hiring Pipeline working group also partners with Human Resources to oversee the Campus Engagement Initiative.
- The Speaker Series working group introduces and engages CNA staff with a variety of perspectives on diversity and inclusion. The Speaker Series hopes to build a conversation around the D&I key issues found at baseline and share research on the impact of D&I in the workplace.
"Having employees with different points of view and frames of reference and with broad ranges of life experiences brings an energy and unique advantage that is essential to delivering on our mission," says CNA CEO, Katherine McGrady.
CNA champions a diverse and inclusive workplace
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Disclosure: Where Women Work researches and publishes insightful evidence about how its paid member organizations support women's equality.