Valuable career advice from MetLife's Brittany Daniels


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MetLifes Brittany Daniels shares her career experiences

MetLife's Brittany Daniels shares her career experiences

Continuing MetLife's “What I Wish I Knew” series, Brittany Daniels shares her unique post-graduate experience in hopes that it will inspire recent grads as they forge their own professional paths. Brittany has been with MetLife for five years and is a Supplemental Health Product Consultant for MetLife Group Benefits. She supports the Dental Product team in the development of new products as well as enhancing the features of existing products.

I was born in Milwaukee, Brittany as brought up in a family with education as a priority. In high school, she teetered between going to college for marketing with a minor in information software management or following in her mother's footsteps as a teacher. However, forging her own path, she graduated from North Carolina Agricultural and Technical State University with a Bachelor of Arts in Psychology. It's Brittany's passion for helping others that continues to drive her professional career.

What did Brittany picture herself doing after college?

Brittany always thought she would go to graduate school to study industrial and organizational psychology or counseling after college. But when her father asked her to consider MetLife job openings in Charlotte, North Carolina, she thought it could be a great way to gain corporate experience and figure out what she wanted to do next.

"To this day I am grateful that my father recommended I apply for the position because I’ve been fortunate enough to work with some really incredible people and I feel that I learn something new every day," says Brittany. "Going to grad school is something that I still keep in mind as I plan for the future."

What did Brittany wish she knew when she first started out?

Aside from babysitting jobs she had as a teenager, Brittany was a waitress in high school and feels it was one of the best experiences of her life because it taught her so much about customer service, financial responsibility and time management — all of which were skills that prepared her for her first job at MetLife as a Case Manager. However, in the early stages of her professional career, Brittany states that "I wish I had taken more opportunities to job shadow — there’s no better way to learn about a different role or department."

These days, Brittany admires leaders that inspire their team to go above and beyond their daily duties. "It’s motivating to have a leader that challenges their associates to bring new ideas that go against the status quo," says Brittany. "From my experience as a team lead, I’ve found that encouraging my team to execute their daily tasks in new ways has helped to build morale and pride in their work."

How does Brittany approach networking and career growth?

  • I network when I’m working on a business initiative with other departments or while participating in our Diversity & Inclusion groups — I see it as an opportunity to build comradery with people that are not on my core team.
  • I’ve also found that changes in organizations can create networking opportunities — if I see that someone in my network has accepted a new position, I make a point of talking to them about their new role.
  • It’s also important to remember that my skills are valuable, so I actively volunteer to help with new associate trainings and mentoring opportunities, that way I can meet people and form mutually beneficial relationships.

Brittany continues to learn and grow professionally

Taking advantage of MetLife’s various online and on-site learning programs, Brittany reaches out to people who are highly skilled in certain software programs or have experience working in an area of interest for her, "you’d be surprised at some of the cool tricks you can do in Excel."

Over the years, Brittany has asked her mentors the about the critical do's and don'ts for starting a career on the right track. "They all said it’s important to learn about your job, your objectives, the direction of the company and how you fit into that picture. Once you understand your purpose in an organization and the role of each department, you can then begin to contribute towards your company’s success."

Join MetLife for an outstanding career 

To join talented women like Brittany. For career opportunities with a truly global and progressive employer, search and apply for jobs with MetLife today

This interview has been condensed and edited.

 

 

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