Amazon is passionate about its customers and has created a set of Leadership Principles to inspire employees across the business


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Speak fluent Amazonian in your job application and interview

Speak fluent Amazonian in your job application and interview

Finding a company that inspires you to be the best you can be is very exciting. And having a workplace culture that constantly nurtures you to be innovative is also very appealing. Amazon, the global leader in e-commerce, does both.

Go to an Amazon job interview speaking fluent Amazonian

Amazon is a company where customers are always at the heart of everything the company does. To ensure employees hold this vision, Amazon created a set of Leadership Principles which are at the forefront of every decision that an Amazon employee will make from discussing new projects to solving a problem. Amazonians play a vital role in putting these principles into practice every day to make sure the company's customer focus, and its energy and passion for innovation, are maintained.

So if you're thinking about applying for a job at Amazon, or perhaps you've already made it through to the interview stage, make sure you think and come across like a true Amazonian by knowing all about their 14 Leadership Principles.

Amazon has 14 key leadership principles shaping its culture

  • Customer Obsession - Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.
     
  • Ownership - Leaders are owners. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say “that’s not my job." 
     
  • Invent and Simplify - Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here". Because we do new things, we accept that we may be misunderstood for long periods of time.
     
  • Are Right, A Lot - Leaders are right a lot. They have strong judgement and good instincts.  They seek diverse perspectives and work to disconfirm their beliefs.
     
  • Learn and Be Curious - Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.
     
  • Hire and Develop the Best - Leaders raise the performance bar with every hire and promotion. They recognise people with exceptional talent and willingly move them throughout the organisation. Leaders develop leaders and are serious about their role in coaching others.  We work on behalf of our people to invent mechanisms for development like Career Choice.
     
  • Insist on the Highest Standards - Leaders have relentlessly high standards - many people may think these standards are unreasonably high. Leaders are continually raising the bar and driving their teams to deliver high quality products, services and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.
     
  • Think Big - Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.
     
  • Bias for Action - Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking. 
     
  • Frugality - Accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention.  There are no extra points for growing headcount, budget size or fixed expense.
     
  • Earn Trust -  Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing.  Leaders do not believe their or their team’s body odour smells of perfume.  They benchmark themselves and their teams against the best.
     
  • Dive Deep - Leaders operate at all levels, stay connected to the details, audit frequently, and are sceptical when metrics and anecdote differ. No task is beneath them.
     
  • Have Backbone; Disagree and Commit - Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.
     
  • Deliver Results - Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never compromise.

Interested in becoming an Amazonian? 

Here's an excellent heads up from Amazon about how you can start to think like a true Amazonian - to make sure you get these aspects across well in your job application and job interview. 

If you think that Amazon's unique workplace culture is somewhere that you'd like to work and where you could be inspired, then search for your dream job today. And make sure your application reflects your experience as related to Amazon's leadership principles.

And remember, take a good look at Amazon's Leadership Principles and get ready for an amazing journey.
 

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